ETH003/21

21-01-2021
Action Openreach has taken to ensure EAD orders do not auto cancel where we are unable to gain site access due to COVID-19 restrictions

GEN006/21

21-01-2021
New features on EiVA for faults

LLU001/21

21-01-2021
Sub-Loop Unbundling Price Changes

GEN005/21

21-01-2021
Copper Provision Policy is being changed for FTTP new site locations

NGA2001/21

20-01-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates

GEN004/21

20-01-2021
Emergency Welfare Process Updates

ETH002/21

19-01-2021
Extension of withdrawal date for EAD Enable and Street Access (Outside Broadcast)

GEN003/21

18-01-2021
GEN003/21 All Provision and Repair / Risk Assessments and Method Statements process

ETH001/21

18-01-2021
ETH001/21 Ethernet NTE Briefing Number 7

PIA002/21

18-01-2021
PIA002/21 Changes to the PIA Product

GEN002/21

13-01-2021
GEN002/21 Openreach Customer portal - January 2021 review sessions

PIA001/21

04-01-2021
PIA001/21 Duct Overlay Proof of Concept

GEN001/21

04-01-2021
GEN001/21 Direct End Customer Contact Proof of Concept

NGA2029/20

23-12-2020
NGA2029/20 10 Gigabit GEA Cablelink for GEA-FTTP special offer

NGA2028/20

23-12-2020
NGA2028/20 GEA-FTTP Localised Marketing offer

GEN118/20

23-12-2020
GEN118/20 Emergency Welfare Process Update

GEN117/20

23-12-2020
GEN117/20 Additional guidance related to pricing for leased lines used to aggregate FTTP

NGA2030/20

23-12-2020
NGA2030/20 GEA-FTTP for Business Trial

ETH051/20

22-12-2020
ETH051/20 Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

NGA2027/20

22-12-2020
NGA2027/20 GEA-FTTP Only offer - Changes to the existing offer

GEN116/20

22-12-2020
GEN116/20 New features on EiVA for faults

GEN115/20

22-12-2020
GEN115/20 New feature on EiVA for SOGEA/SOGfast amend appointment and site contact details

GEN114/20

22-12-2020
GEN114/20 Improvement for Customer Satisfaction Surveys on EiVA

ETH050/20

21-12-2020
ETH050/20 Withdrawal of Broadcast Access product variants

PIA024/20

18-12-2020
PIA024/20 PoC to test revised processes for overhead work is moving to business as usual

GEN113/20

18-12-2020
GEN113/20 WLR Withdrawal - Reminder of national WLR product withdrawal

GEN112/20

18-12-2020
GEN112/20 Openreach is announcing over 5,000 new jobs

WLR010/20

17-12-2020
WLR010/20 Addition to the price list of WLR Exchange Only Sim Provide with SMPF Basic and Premium price points

WLR009/20

16-12-2020
WLR009/20 Notice of scheduled outages of billing system for Q1 2021/22

ETH049/20

11-12-2020
Ethernet NTE Briefing Number 6

GEN111/20

11-12-2020
Withdrawal of key worker process for all products

NGA2026/20

10-12-2020
Saturday appointing for GEA-FTTP

GEN110/20

10-12-2020
Invitation to Customer Service Plan and other processes best practice call

GEN109/20

10-12-2020
Latest customer portal migration plan

NGA029/20

09-12-2020
Saturday appointing for GEA-FTTC PCP Only

GEN108/20

07-12-2020
Version withdrawal of XML services as part of EMP Release R4600

GEN107/20

03-12-2020
Consultation on Openreach‘s Future Handover Architecture and Exchange Footprint

WLR008/20

02-12-2020
Review of Wholesale Line Rental (WLR) and ISDN Ancillaries - Calling and Network Feature Prices

ETH048/20

02-12-2020
Change to selected BES and WES/WEES prices

GEN105/20

02-12-2020
Repair Journey Customer Improvements

GEN104/20

01-12-2020
Network In Advance price change

GEN102/20

30-11-2020
Price changes for leased line circuits being used to aggregate FTTP to multiple premises

GEN103/20

30-11-2020
CSM EiVA amend appointments - temporary removal of the expedite function

ETH047/20

30-11-2020
Launch of new wavelength card options for OSEA 6500 Filter Connect

GEN101/20

30-11-2020
Notification of Stop Sell exceptions process and launch pack available on the Openreach website

NGA028/20

28-11-2020
Amend DLM functionality Pricing

LLU008/20

24-11-2020
Review of Local Loop Unbundling (LLU) Ancillaries Prices

GEN100/20

24-11-2020
Rescheduled customer portal show and tell dashboard sessions

NGA2025/20

23-11-2020
Removal of the tactical KCI 2.8 (FTTP)

ETH046/20

23-11-2020
Ethernet Access Direct Mainlink calculation using the Local Access Dataset

ETH045/20

23-11-2020
Ethernet Access Direct Reach and Mainlink investigation update

GEN099/20

20-11-2020
Notice for introduction of new field to bill back up files

ETH043/20

19-11-2020
Connection charge offer to assist with EAD auto-cancellations

ETH042/20

18-11-2020
Ethernet Backhaul Direct: Updated Dataset 8 and CRF

GEN097/20

17-11-2020
Direct End Customer Contact Proof of Concept

ETH041/20

16-11-2020
Ethernet NTE Briefing Number 5

GEN095/20

16-11-2020
Premium Managed Install for Gfast and SOGfast and the location of NTE/ONT in Amber areas of working

GEN096/20

16-11-2020
Premium Managed Install for Gfast and SOGfast and the location of NTE/ONT in Amber areas of working

NGA026/20

13-11-2020
SELT Snapshot Introduction on SOGEA

GEN094/20

12-11-2020
New customer portal migration plan

GEN093/20

11-11-2020
New customer portal show and tell sessions on Webex

GEN092/20

11-11-2020
Price Changes to Engineering Services and Service Solutions

DATA005/20

09-11-2020
Openreach fibre availability at NTT Global Data Center EMEA

PIA022/20

06-11-2020
DFE PoC extended to 31 December 2020

GEN091/20

06-11-2020
Exceptions Best Practice Guide for IT System issues

GEN090/20

06-11-2020
Browser compatibility matrix updated

GEN089/20

05-11-2020
Novations and Transfers of Service Price Changes

GEN088/20

05-11-2020
CORRECTION: Site Specific Risk Assessment,Out of Hours appointments and Named Engineer new process

GEN087/20

04-11-2020
Site Specific Risk Assessment, Out of Hours appointments and Named Engineer new process

NGA2024/20

03-11-2020
BULK UPDATES - Trial for FTTP Provision

GEN086/20

30-10-2020
GEN086/20 Openreach ebXML Gateway New Site Introduction

Gen085/20

23-10-2020
CSM team intraday performance report

GEN084/20

23-10-2020
GEN084/20 DFX Pre-2000 Fibre Trial

GEN083/20

21-10-2020
GEN083/20 Changes to Cease Before Provide

GEN082/20

20-10-2020
GEN082/20 New features on HUD and EiVA

NGA2024/19

18-10-2020
NGA2024/19 10 Gigabit GEA Cablelink for GEA-FTTP special offer

GEN081/20

16-10-2020
GEN081/20 Mobile Infill Infrastructure (MiiS)

PIA021/20

12-10-2020
PIA021/20 Changes to the PIA Product

GEN079/20

12-10-2020
GEN079/20 Update on Openreach Coronavirus Test and Protect Process

GEN080/20

12-10-2020
GEN080/20 Change of contact details for Openreach Billing Dispute Escalations - All Products

PIA020/20

06-10-2020
PIA020/20 PIA Product - Overhead Self Provide Network Adjustment POC Extension

GEN078/20

05-10-2020
GEN078/20 Notification of product stop sells in an additional 51 FTTP upgrade exchanges

GEN077/20

30-09-2020
GEN077/20 Version 3 of the deemed consent principles handbook

LLU006/20

30-09-2020
LLU006/20 LLU and Access Locate 2020/21 energy price review

GEN075/20

29-09-2020
GEN075/20 Openreach Secure Data Exchange and Distribution System (SDEDS) gateway Disaster Recovery (DR) switch

GEN076/20

29-09-2020
GEN076/20 Invitation to the Transitioning Copper Services to All IP working group

LLU007/20

29-09-2020
LLU007/20 Local Loop Unbundling (LLU) Price Changes

WLR007/20

28-09-2020
Notice of scheduled outages of billing system for Q4 2020/21

ETH039/20

28-09-2020
ETH039/20 Planning into existing capacity within the copper Data Communications Network

ETH037/20

23-09-2020
ETH037/20 Resilience Option 1 (RO1) Stop sell for all EAD variants from September 2021

PIA008/19

23-09-2020
PIA008/19 PIA Changes to the PIA Product

GEN072/20

22-09-2020
GEN072/20 SML4 price increase

GEN073/20

22-09-2020
GEN073/20 SML3 and SML4 launch on Gfast, SOGEA and SOGfast

GEN071/20

18-09-2020
GEN071/20 Openreach Secure Data Exchange and Distribution System (SDEDS) Gateway Migration Complete

ETH036/20

18-09-2020
ETH036/20 Next Generation EAD NTE Technology Trial

LLU005/20

16-09-2020
LLU005/20 Sub-Loop Unbundling Price Changes

NGA2023/20

15-09-2020
NGA2023/20 Openreach is announcing a further 67 locations being added to our FTTP build plan

GEN069/20

14-09-2020
GEN069/20 Change to CSM chat terms

ETH038/20

14-09-2020
ETH038/20 OSEA 6500 Filter Connect Price Reductions

ETH035/20

11-09-2020
ETH035/20 Ethernet NTE Briefing Number 4

NGA024/20

10-09-2020
NGA024/20 DOA process improvement

NGA025/20

09-09-2020
NGA025/20 Improving the customer experience on CI faults

GEN068/20

07-09-2020
GEN068/20 Publication of repair best practice guides

GEN070/19

06-09-2020
GEN070/19 Openreach event:Future of WLR and related products-LONDON-17Sep2019,CHANGE OF VENUE

GEN067/20

01-09-2020
GEN067/20 Site Specific Risk Assessment, Out of Hours and Named Engineer new process

ETH062/19

30-08-2020
ETH062/19 KCI Performance measure

GEN066/20

28-08-2020
GEN066/20 An update on our chat performance

ETH034/20

28-08-2020
ETH034/20 Update on our investigation into Cablelink delivery

GEN065/20

26-08-2020
GEN065/20 Notice of pricing change for non-tech change modify

GEN064/20

25-08-2020
GEN064/20 Changes to our Provision opening hours

GEN063/20

25-08-2020
GEN063/20 Update on our direct end customer contact proof of concept

GEN060/20

21-08-2020
GEN060/20 Changes to the Escalations Process

GEN062/20

21-08-2020
GEN062/20 An update on our chat performance

GEN061/20

21-08-2020
GEN061/20 Non Standard Lines Price Changes

NGA026/19

21-08-2020
NGA026/19 SOGEA and SOGFast Early Market Deployment Launch Pricing

GEN059/20

19-08-2020
GEN059/20 Price Change to Bulk Modification of SOGEA and SOGFast SML

NGA023/20

19-08-2020
NGA023/20 ReTransmission Trial Update

ETH032/20

19-08-2020
ETH032/20 OSEA 6500 software upgrade

ETH033/20

19-08-2020
ETH033/20 OSEA Cisco and WES/WEES/BES 2.5Gbps and 10Gbps: Changes to the service level agreement

GEN058/20

17-08-2020
GEN058/20 Notice of GBBU User Guide version update and Inclusion of HMRC requirement for rebates on invoices

GEN057/20

14-08-2020
GEN057/20 Withdrawal of FTTP Managed Installation modules

NGA2022/20

13-08-2020
NGA2022/20 GEA-FTTP Premium Connection Launch

GEN056/20

10-08-2020
GEN056/20 Publication of Service Layer Data guidance

PIA019/20

10-08-2020
PIA019/20 PIA Changes to the PIA Product

GEN062/19

08-08-2020
GEN062/19 Soft Launch of Dark Fibre X product (including prices)

GEN063/19

08-08-2020
GEN063/19 Notice of GBBU User Guide version update

GEN055/20

07-08-2020
GEN055/20 SINs/STINs change of URL and email address for enquiries and questions

GEN059/19

07-08-2020
GEN059/19 Weather conditions in India

NGA024/19

07-08-2020
NGA024/19 Special Offer on GEA-FTTC VDSL Managed Install

ETH029/20

07-08-2020
ETH029/20 Cablelink Product & Process Descriptions

ETH031/20

07-08-2020
ETH031/20 Withdrawal of the suspend auto-cancellation waiver

ETH030/20

07-08-2020
ETH030/20 Openreach Ethernet Backhaul Direct Vendor Information

PIA018/20

06-08-2020
PIA018/20 Revised launch date for PIA - Openreach Partner Mobilisation

ETH028/20

06-08-2020
ETH028/20 Ethernet NTE Briefing Number 3

LLU004/20

03-08-2020
llu004/20 Out of hours multiple MPF tie pair retermination

GEN057/19

02-08-2020
GEN058/19 SOR8492: CP personnel working beyond the NTE - in-life process launch

GEN058/19

02-08-2020
GEN058/19 SOR8492: CP personnel working beyond the NTE - in-life process launch

NGA023/19

02-08-2020
NGA023/19 Power Spectral Density Reshaping Postponed

NGA023/19

02-08-2020
NGA023/19 Power Spectral Density Reshaping Postponed

NGA022/20

30-07-2020
NGA022/20 Extension to SOGEA New Line Provide special offer

GEN054/20

29-07-2020
GEN054/20 Price Changes to GEA Ancillary Products

NGA2021/20

29-07-2020
NGA2021/20 Openreach is announcing the largest full fibre build in the hardest to reach final third of the UK

NGA2020/20

28-07-2020
NGA2020/20 GEA-FTTP Only offer - Changes to the existing offer

ETH027/20

28-07-2020
ETH027/20 Update on Ethernet MBORC restrictions

GEN053/20

24-07-2020
GEN053/20 Communications Provider Itemised Statement (CPIS) file transfer

NGA2019/20

22-07-2020
NGA2019/20 Saturday appointing for FTTP

PIA017/20

20-07-2020
PIA017/20 Changes to the PIA product

GEN052/20

17-07-2020
GEN052/20 EiVA fixes for SIM orders and Repair Identification

PIA016/20

16-07-2020
PIA016/20 PIA Ancillary Item Changes

NGA2018/20

15-07-2020
NGA2018/20 HUD strategic solution for raising cases for FOD

NGA2017/20

14-07-2020
NGA2017/20 Standard site visit reason availability for Gfast

ETH046/19

11-07-2020
ETH046/19 KCI Performance measure

GEN051/20

10-07-2020
GEN051/20 Current CSM desk performance

NGA2016/20

10-07-2020
NGA2016/20 Current CSM desk performance

GEN050/20

09-07-2020
GEN050/20 Transitioning Copper Services to All IP working group: A More Focused Session on Stop Sell

GEN049/20

09-07-2020
GEN049/20 Invitation to the Transitioning Copper Services to All IP working group

PIA015/20

09-07-2020
PIA015/20 Publication of Updated PIA Ancillary Documents

GEN048/20

08-07-2020
GEN048/20 Service Delivery transformation update

GEN047/20

07-07-2020
GEN047/20 Publication of repair best practice guides

GEN046/20

06-07-2020
GEN046/20 Update: Openreach chat solution and EiVA migration 4 July 2020

ETH026/20

03-07-2020
ETH026/20 ADVA NTE Briefing Number 2

GEN045/20

02-07-2020
GEN045/20 Reminder: Openreach chat solution and EiVA migration to go live by 06:00, 4 July 2020

GEN044/20

01-07-2020
GEN044/20 Direct end customer contact proof of concept

GEN043/20

01-07-2020
GEN043/20 Review of Local Loop Unbundling (LLU) Ancillaries Prices

NGA020/20

01-07-2020
NGA020/20 Implementation of appointing changes

GEN042/20

29-06-2020
GEN042/20 Notification of product stop sells in an additional 117 FTTP upgrade exchanges

PIA014/20

29-06-2020
PIA014/20 Changes to the PIA Product

GEN040/20

25-06-2020
GEN040/20 Data improvements to the eMLC dialogue service

GEN041/20

25-06-2020
GEN041/20 New Circuit fault scheduling self-serve updates

NGA01620

21-06-2020
NGA01620 SOGEA New Line Provide with installation at premises discounted rate - UPDATE following Ofcom waiver

ETH024/20

19-06-2020
ETH024/20 EAD cancellation offer

GEN038/20

18-06-2020
GEN038/20 CP systems incident notification to Openreach

GEN039/20

18-06-2020
GEN039/20 Escalations Trial change in acceptance criteria

GEN046/19

12-06-2020
GEN046/19 Improving the way new user registration requests are sent to the ORDI Team

NGA2015/20

12-06-2020
NGA2015/20 Salisbury is Openreach's first fully fibred city

NGA018/20

11-06-2020
NGA018/20 Appointment Changes

NGA019/20

11-06-2020
NGA019/20 Dynamic Line Management-ReTransmission on day 0

GEN037/20

10-06-2020
GEN037/20 New sub-processors (data privacy) - notification of update to log

NGA017/20

10-06-2020
NGA017/20 ReTransmission Trial

GEN036/20

08-06-2020
GEN036/20 Bulk Updates Trial Process

WLR006/20

08-06-2020
WLR006/20 Notice of scheduled outages of billing system for Q3 2020/21

GEN032/20

06-06-2020
GEN032/20 Invitation to the WLR industry consultation working group

GEN035/20

05-06-2020
GEN035/20 eChat changes: implementation of EiVA and changing eChat platform

DATA003/20

04-06-2020
DATA003/20 Openreach fibre availability at Virtus London 5, Prologis Park West London

DATA004/20

04-06-2020
DATA004/20 Openreach fibre availability at China Mobile International Data Centre Slough

WLR006/19

04-06-2020
WLR006/19 Notice of scheduled outages of billing system for Q1 2019

WLR005/20

01-06-2020
WLR005/20 Notice of outage of billing system for June 2020/21

NGA2014/20

01-06-2020
NGA2014/20 Fibre on Demand (FoD) price changes and introduction of new speeds

ETH023/20

01-06-2020
ETH023/20 EAD 10Gbps 12 Month Connection Charges Price Change

LLU003/20

28-05-2020
LLU003/20 Revised space licence fees for LLU and Access Locate

ETH022/20

28-05-2020
ETH022/20 Excess Construction Charge (ECC) Fixed Fee Update

DATA002/20

27-05-2020
DATA002/20 Openreach fibre availability at Interextion Data Centre London

GEN042/19

22-05-2020
GEN042/19 SDEDS Server Certificate Renewal

WLR004/20

22-05-2020
WLR004/20 Notice of outage of billing system for JUNE 2020/21

ETH021/20

22-05-2020
ETH021/20 Update: Waiver for EAD 100Mb and 1Gb special offer

GEN034/20

22-05-2020
GEN034/20 Planned Engineering Work and Incident Notifications

GEN041/19

20-05-2020
GEN041/19 Electrical compliance requirements for LLU and Access Locate Points of Presence

NGA2013/20

20-05-2020
NGA2013/20 Bringing forward provision appointments on behalf of CPs

GEN033/20

19-05-2020
GEN033/20 Updated EMP Plus release dates

PIA013/20

18-05-2020
PIA013/20 Changes to the PIA Product

NGA015/20

15-05-2020
NGA015/20 SOGEA New Line Provide with installation at Premises discounted rate during COVID-19 period

NGA014/20

13-05-2020
NGA014/20 Weekend Working Extension

ETH020/20

11-05-2020
ETH020/20 EAD special offer relating to deferred service for EAD 100Mb and 1Gb products

PIA012/20

06-05-2020
PIA012/20 Changes to the PIA Product

GEN030/20

05-05-2020
GEN030/20 Bringing forward provision appointments on behalf of CPs

GEN031/20

05-05-2020
GEN031/20 Notice of GBBU User Guide version update

PIA011/20

04-05-2020
PIA011/20 Changes to the PIA product

ETH019/20

04-05-2020
ETH019/20 Ethernet Access Direct Reach and Mainlink investigation

ETH018/20

30-04-2020
ETH018/20 Openreach TDM Access End of Service Notification

GEN028/20

29-04-2020
GEN028/20 Emergency Welfare Echat Trial

GEN029/20

29-04-2020
GEN029/20 Openreach ebXML/B2B Gateway Signing Certificate Renewal

NGA2012/20

28-04-2020
NGA2012/20 Notice of FTTP Transition Discount Removal

GEN027/20

28-04-2020
GEN027/20 New Openreach Portal workshops

GEN026/20

23-04-2020
GEN026/20 WLR Withdrawal Industry Working Group: A More Focused Session on Vulnerable End Customers

ETH017/20

22-04-2020
ETH017/20 Re-imagining Ethernet Provision (REP) revised design: response extension

PIA010/20

21-04-2020
PIA010/20 PIA Ancillary Items Product Launches and Withdrawals

WLR003/20

21-04-2020
WLR003/20 Notice of scheduled outage of billing system for May 2020

GEN024/20

21-04-2020
GEN024/20 Supporting UK Small and Medium Enterprises (SMEs)

GEN025/20

21-04-2020
GEN025/20 Supporting UK Small and Medium Enterprises (SMEs)

GEN033/19

18-04-2020
GEN033/19 Notification of the deployment of a change which was scheduled in EMP R4000 on 23 March 2019

ETH015/20

15-04-2020
ETH015/20 Improved CP Perception Survey

ETH016/20

15-04-2020
ETH016/20 Process to avoid EMP EAD, EBD and DFX order cancellation due to customer delays

PIA008/20

14-04-2020
PIA008/20 PIA Changes to the PIA Product

GEN023/20

14-04-2020
GEN023/20 Supporting UK Small and Medium Enterprises (SMEs)

GEN022/20

09-04-2020
GEN022/20 Openreach ebXML/B2B Gateway Server Certificate Renewal

GEN021/20

08-04-2020
GEN021/20 Escalations Trial Change to Acceptance Criteria

PIA007/20

07-04-2020
PIA007/20 Launch of Simplified Underground PIA Lead-In

PIA006/20

06-04-2020
PIA006/20 Physical Infrastructure Access (PIA). Publication of Updated Engineering Principle CP08

LLU002/20

02-04-2020
LLU002/20 LLU and Access Locate 2020/21 energy price review

GEN020/20

02-04-2020
GEN020/20 PIA Ancillary Items and SLU Joint Box Break-In Price Changes

GEN019/20

01-04-2020
GEN019/20 Escalations Trial Change to Acceptance Criteria

ETH014/20

31-03-2020
ETH014/20 Excess Construction Charges Price Changes

NGA2010/20

25-03-2020
NGA2010/20 GEA-FTTP two-tiered cancellation charge

PIA005/20

25-03-2020
PIA005/20 Publication of the updated Physical Infrastructure Access (PIA) Terms and Conditions

NGA2009/20

24-03-2020
NGA2009/20 GEA-FTTP for Business Trial

PIA004/20

24-03-2020
PIA004/20 Publication of Updated Engineering Principles and Adoption of Overlay

GEN018/20

23-03-2020
GEN018/20 WLR Withdrawal Industry Working Group: A More Focused Session on Forced Migrations

GEN017/20

20-03-2020
GEN017/20 Changes to our offshore call centre availability on Sunday 22 March

NGA013/20

19-03-2020
NGA013/20 Appointment Changes Update

ETH013/20

18-03-2020
ETH013/20 Re-imagining Ethernet Provision (REP) revised design

PIA003/20

17-03-2020
PIA003/20 Changes to the PIA Product

NGA012/20

16-03-2020
NGA012/20 GEA-FTTP and SOGEA 0.5/0.5 Mbps launch date and price update

ETH012/20

13-03-2020
ETH012/20 CRF (Customer Requirement Form)

NGA011/20

12-03-2020
NGA011/20 Appointment Changes

GEN016/20

12-03-2020
GEN016/20 Version withdrawal of XML services as part of EMP Release R4400

GEN015/20

11-03-2020
GEN015/20 Change to WLR withdrawal working group meeting planned for 16 March 2020

ETH011/20

10-03-2020
ETH011/20 WES/WEES/BES (up to and including 1Gbps) changes to the service level agreement

WLR002/20

05-03-2020
WLR002/20 Notice of scheduled outages of billing system for Q2 2020/21

NGA2008/20

04-03-2020
NGA2008/20 Openreach consultation response on GEA-FTTP for Business

ETH010/20

04-03-2020
ETH010/20 Ethernet Access Direct (EAD) 1Gbps connection special offer in Gigabit Drop Zones

NGA2007/20

03-03-2020
NGA2007/20 Gfast full launch & pricing

NGA010/20

03-03-2020
NGA010/20 SOGEA launch briefing, pricing update and contract update

NGA2006/20

02-03-2020
NGA2006/20 GEA-FTTP Working Line Takeover

LLU001/20

02-03-2020
LLU001/20 SLU tie cable cease price changes

GEN014/20

28-02-2020
GEN014/20 TRC and AVC prices for 2020/21

NGA2005/20

27-02-2020
NGA2005/20 Openreach to launch new GEA-FTTP speed tiers

GEN013/20

27-02-2020
GEN013/20 GEA Cablelink cease price change

NGA2004/20

26-02-2020
NGA2004/20 Inside Out strategic trial

GEN012/20

26-02-2020
GEN012/20 Openreach SDEDS Gateway Migration to Enterprise cloud sites.

WLR001/20

25-02-2020
WLR001/20 Calling and Network Features price changes

GEN011/20

25-02-2020
GEN011/20 Launch pricing for two SOGEA/SOGFast Site Visit Reasons (SVR)

NGA2003/20

24-02-2020
NGA2003/20 GEA-FTTP for Business trial

GEN010/20

24-02-2020
GEN010/20 Invitation to the WLR industry consultation working group

GEN009/20

21-02-2020
GEN009/20 Update on EiVA integration into View My Job and Portal eChat

PIA002/20

21-02-2020
PIA002/20 PIA Changes to the PIA Product

NGA009/20

21-02-2020
NGA009/20 GEA-FTTP and SOGEA 0.5/0.5 Mbps launch date and price notification

ETH009/20

17-02-2020
ETH009/20 KCI Performance measure

GEN008/20

13-02-2020
GEN008/20 Special Fault Investigation - price and product changes

ETH008/20

12-02-2020
ETH008/20 Improvements to the Optical Services Customer Requirement Form

NGA008/20

12-02-2020
NGA008/20 ReTransmission Trial

GEN007/20

07-02-2020
GEN007/20 Service Delivery Transformation Update

ETH007/20

05-02-2020
ETH007/20 KCI Performance measure

GEN006/20

03-02-2020
GEN006/20 Openreach ebXML/B2B gateway - new enterprise cloud sites and decommissioning of old sites

NGA007/20

31-01-2020
NGA007/20 Special offer to support the Salisbury and Mildenhall trials

GEN005/20

29-01-2020
GEN005/20 More Focussed Appointments price changes

ETH004/20

28-01-2020
ETH004/20 KCI Performance measure

ETH005/20

28-01-2020
ETH005/20 Portal user guide now available for Street Access 1Gbps

ETH006/20

28-01-2020
ETH006/20 Order Entry Improvements update

NGA2002/20

27-01-2020
NGA2002/20 New FTTP locations in market towns, villages and rural areas

GEN004/20

27-01-2020
GEN004/20 EiVA integration into View My Job and Portal eChat Links

GEN002/20

24-01-2020
GEN002/20 Dark Fibre X product contract change notification

GEN003/20

24-01-2020
GEN003/20 Openreach ebXML/B2B Gateway Server Certificate Renewal

NGA004/20

24-01-2020
NGA004/20 Dynamic Line Management - ReTransmission on day 0

NGA005/20

24-01-2020
NGA005/20 Dynamic Line Management - 5 retrain DLM trial

ETH003/20

23-01-2020
ETH003/20 KCI Performance measure

NGA003/20

23-01-2020
NGA003/20 SOGEA New Line Provide with Managed Install Special Offer

NGA2001/20

17-01-2020
NGA2001/20 Launch of eChat Service for Fibre to the Premises (FTTP)

PIA001/20

17-01-2020
PIA001/20 Physical Infrastructure Access (PIA). Publication of Updated Engineering Principle CP09

GEN001/20

16-01-2020
GEN001/20 B2B gateway - Introduction of new enterprise cloud sites

ETH002/20

14-01-2020
ETH002/20 KCI Performance measure

DC001/20

07-01-2020
DC001/20 Openreach fibre availability at Iron Mountain Data Centre Slough

NGA001/20

06-01-2020
NGA001/20 Special offer to support the Salisbury and Mildenhall trials

ETH001/20

02-01-2020
ETH001/20 KCI performance measure

NGA2032/19

31-12-2019
NGA2032/19 Update: Modem Compliance Testing (MCT) change of formwize addresses

GEN112/19

23-12-2019
GEN112/19 Service Delivery Transformation Update

GEN113/19

23-12-2019
GEN113/19 GEA, LLU, PIA Price Review

NGA035/19

23-12-2019
NGA035/19 SOGEA New Line Provide with Managed Install Special Offer

NGA034/19

23-12-2019
NGA034/19 SOGEA contract change and launch update

ETH091/19

23-12-2019
ETH091/19 Launch of Street Access 1Gbps

GEN111/19

20-12-2019
GEN111/19 Update: Contact channels in Gurugram affected by the Delhi protests

GEN110/19

19-12-2019
GEN110/19 Contact channels in Gurugram affected by the Delhi protests

NGA033/19

17-12-2019
NGA033/19 Modem Compliance Testing (MCT) Change of Formwize Address

NGA2031/19

17-12-2019
NGA2031/19 Modem Compliance Testing (MCT) Change of Formwize Address

GEN107/19

16-12-2019
GEN107/19 Changes to High Impact Provision Of Service (HIPOS) escalation route

GEN108/19

16-12-2019
GEN108/19 Changes to Gfast escalation routes

GEN106/19

16-12-2019
GEN106/19 Changes to Line Isolations Units escalation route

GEN109/19

16-12-2019
GEN109/19 Changes to Named engineer escalation route

ETH090/19

16-12-2019
ETH090/19 KCI Performance measure

WLR013/19

16-12-2019
WLR013/19 Urgent essential maintenance outage of the billing system

GEN103/19

09-12-2019
GEN103/19 Notification of Product Stop Sells for the Salisbury and Mildenhall Trials

GEN104/19

09-12-2019
GEN104/19 Notification of Salisbury and Mildenhall trials start date

GEN105/19

09-12-2019
GEN105/19 Invitation to attend an event on the future of WLR and related products

ETH089/19

09-12-2019
ETH089/19 KCI Performance measure

GEN102/19

06-12-2019
GEN102/19 Impacts to our Customer Service team

NGA2030/19

04-12-2019
NGA2030/19 CORRECTION: GEA-FTTP Only offer

WLR012/19

04-12-2019
WLR012/19 Number portability price changes

NGA2029/19

03-12-2019
NGA2029/19 GEA-FTTP Only offer

GEN100/19

27-11-2019
GEN100/19 EMP system test which will change the prefix to order/fault report references in EMP

GEN101/19

27-11-2019
GEN101/19 Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

GEN099/19

25-11-2019
GEN099/19 UPDATE: Agile appointing Proof of Concept

ETH088/19

25-11-2019
ETH088/19 KCI Performance measure

GEN097/19

22-11-2019
GEN097/19 Introduction of a new region for Dark Fibre X (DFX)

GEN098/19

22-11-2019
GEN098/19 Full Launch of Dark Fibre X product

ETH086/19

22-11-2019
ETH086/19 KCI Performance measure

ETH087/19

22-11-2019
ETH087/19 EAD Migrations from eCo to EMP

GEN096/19

20-11-2019
GEN096/19 EiVA to eChat hand-off technical trial

NGA03219

20-11-2019
NGA03219 GEA-FTTC - improved processes to fix network routing delays

GEN095/19

15-11-2019
GEN095/19 Agile appointing Proof of Concept

NGA2028/19

15-11-2019
NGA2028/19 Invitation to ForViva meeting on 17 December 2019

GEN094/19

14-11-2019
GEN094/19 Notification of intention to withdraw all Broadband Boost Products.

ETH085/19

12-11-2019
ETH085/19 KCI Performance measure

ETH084/19

12-11-2019
ETH084/19 Order Entry Improvements Update

WLR010/19

12-11-2019
WLR010/19 Improvements to the WLR PRS Barring service

WLR009/19

11-11-2019
WLR009/19 Notice of scheduled outages of billing system for Q1 2020

WLR011/19

11-11-2019
WLR011/19 WLR Calls Pence Per Call billing reimbursements

NGA2027/19

08-11-2019
NGA2027/19 Refresh of the FFIB Standard Terms and Conditions

ETH083/19

06-11-2019
ETH083/19 Project services order desk trial - Ethernet Access Direct (EAD)

GEN093/19

05-11-2019
GEN093/19 Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

NGA2026/19

05-11-2019
NGA2026/19 GEA-FTTP Localised Marketing offer

ETH082/19

04-11-2019
ETH082/19 KCI Performance measure

NGA031/19

02-11-2019
NGA031/19 Change to Special Offer on GEA-FTTC VDSL Managed Install

GEN092/19

01-11-2019
GEN092/19 Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

GEN091/19

31-10-2019
GEN091/19 Named Engineer Process Reminder

GEN090/19

31-10-2019
GEN090/19 ECC Pricing Update, effective from 2 December 2019 and 31 January 2020

GEN088/19

30-10-2019
GEN088/19 Openreach Webservice/XML Gateway. Decommissioning of old stack Infrastructure

GEN089/19

30-10-2019
GEN089/19 Review of Local Loop Unbundling (LLU) Ancillaries Prices

ETH081/19

30-10-2019
ETH081/19 Ethernet Access Portfolio Rationalisation (Phase 2)

ETH080/19

28-10-2019
ETH080/19 KCI Performance measure

GEN087/19

25-10-2019
GEN087/19 Project Services pricing

NGA2025/19

25-10-2019
NGA2025/19 FTTP on Demand price list format update

GEN085/19

24-10-2019
GEN085/19 EMP system test which will change the prefix to order/fault report references in EMP

GEN086/19

24-10-2019
GEN086/19 Version withdrawal of XML services as part of EMP Release R4300

ETH079/19

24-10-2019
ETH079/19 From EMP R4250 Excess Construction Charge values will be to two decimal places

GEN084/19

23-10-2019
GEN084/19 Update on our CSM site in Pune India affected by the elections

ETH078/19

21-10-2019
ETH078/19 KCI Performance measure

GEN083/19

17-10-2019
GEN083/19 CSM site in Pune India will be affected by the elections

NGA2023/19

17-10-2019
NGA2023/19 Launch pricing for two Ultrafast Site Visit Reasons (SVR)

GEN082/19

15-10-2019
GEN082/19 Changes to Premium Business Helpdesk escalation routes

GEN080/19

15-10-2019
GEN080/19 Changes to Application Service Desk escalation routes

GEN081/19

15-10-2019
GEN081/19 Changes to SOGEA escalation routes

ETH077/19

14-10-2019
ETH077/19 KCI Performance measure

PIA011/19

14-10-2019
PIA011/19 Changes to the PIA Product

NGA2022/19

11-10-2019
NGA2022/19 Economic benefits of full fibre broadband in the UK plus a blueprint for faster build

ETH076/19

10-10-2019
ETH076/19 Single Interface for Optical product escalations

ETH075/19

08-10-2019
ETH075/19 KCI Performance measure

NGA2021/19

07-10-2019
NGA2021/19 Launch of village trials to boost rural full fibre

PIA010/19

03-10-2019
PIA010/19 PIA Changes to the PIA Product

GEN079/19

02-10-2019
GEN079/19 Site Specific Risk Assessment Method Statement (SSRAMS) New Process Trial

ETH074/19

02-10-2019
ETH074/19 Deployment changes to "improvements to the communication of charges in Openreach KCIs"

NGA2020/19

02-10-2019
NGA2020/19 29 new Fibre First FTTP locations announced

ETH072/19

30-09-2019
ETH072/19 Openreach BES, WES and WEES 2500 and 10000 End of Service Notification

ETH073/19

30-09-2019
ETH073/19 KCI Performance measure

ETH071/19

30-09-2019
ETH071/19 Direct Customer Contact

PIA009/19

30-09-2019
PIA009/19 Changes to the PIA Product

GEN078/19

27-09-2019
GEN078/19 Invitation to the WLR withdrawal industry consultation working group

GEN077/19

26-09-2019
GEN077/19 Changes to ISDN2 and ISDN30 escalation routes

NGA030/19

26-09-2019
NGA030/19 Bulk Grouping Trial

NGA029/19

26-09-2019
NGA029/19 Extension to Dynamic Line Management (DLM) Policy Modification Special offer

ETH070/19

26-09-2019
ETH070/19 KCI Performance measure

GEN076/19

25-09-2019
GEN076/19 Introduction of two new regions for Dark Fibre X (DFX)

ETH069/19

23-09-2019
ETH06919 KCI Performance measure

NGA2019/19

23-09-2019
NGA2019/19 GEA-FTTP order tracking tool - Launch of the HUD

GEN075/19

20-09-2019
GEN075/19 Issue with a change scheduled to be deployed in EMP R4150 on 21 September 2019

GEN074/19

19-09-2019
GEN074/19 Updated Confidential SOR Process

GEN073/19

19-09-2019
GEN073/19 Changes to bridge case target SLAs

ETH068/19

18-09-2019
ETH068/19 Improvements to the communication of charges in Openreach KCIs

NGA2018/19

18-09-2019
NGA2018/19 GEA-FTTP 115/20, 220/30, 550/75 & 1000/115 Mbps launch date and price notification

NGA028/19

16-09-2019
NGA028/19 Update: Temporal DLM Trial

ETH067/19

16-09-2019
ETH067/19 KCI Performance measure

GEN071/19

13-09-2019
GEN071/19 Notice of change to wabilling@bt.com email account

GEN072/19

13-09-2019
GEN072/19 FTTP Exchange/Single Order Exchange Upgrade trials consultation response

NGA027/19

13-09-2019
NGA027/19 Temporal DLM Trial

ETH066/19

13-09-2019
ETH066/19 Correction to Optical Spectrum Access price list notes

NGA2017/19

13-09-2019
NGA2017/19 FTTP Bandwidth Modification special offer

NGA2016/19

11-09-2019
NGA2016/19 Openreach Gfast deployment plans

NGA2015/19

10-09-2019
NGA2015/19 Point of Sale Best Practice Guide For GEA-FTTP

ETH065/19

09-09-2019
ETH065/19 KCI Performance measure

GEN070/19

06-09-2019
GEN070/19 Openreach event:Future of WLR and related products-LONDON-17Sep2019,CHANGE OF VENUE

ETH064/19

02-09-2019
ETH064/19 KCI Performance measure

GEN069/19

30-08-2019
GEN069/19 Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

ETH063/19

30-08-2019
ETH063/19 Ethernet price changes

WLR008/19

30-08-2019
WLR008/19 Notice of scheduled outages of billing system for Q4 2019

NGA2014/19

29-08-2019
NGA2014/19 Consultation response extension GEA-FTTP for Business

GEN068/19

19-08-2019
GEN068/19 Premium Business Helpdesk Proforma Change

GEN067/19

19-08-2019
GEN067/19 The Electronic Communications Code(Conditions and Restrictions)Regulations 2003

ETH061/19

19-08-2019
ETH061/19 KCI Performance measure

NGA025/19

16-08-2019
NGA025/19 Bank Holiday Working

GEN066/19

15-08-2019
GEN066/19 Engineering and Service Solutions Price Changes

GEN065/19

15-08-2019
GEN065/19 Non-Standard Lines Price Changes

ETH060/19

12-08-2019
ETH060/19 KCI Performance measure

GEN064/19

08-08-2019
GEN064/19 Network delivery under The Electronic Communications Code Regulations

ETH059/19

08-08-2019
ETH059/19 Deployment changes to Telephone Validation for Ethernet Orders

ETH058/19

06-08-2019
ETH058/19 KCI Performance measure

ETH057/19

02-08-2019
ETH057/19 Ethernet Access Direct(EAD) 100Mbps and 1000Mbps Redistributed Pricing offer

NGA2013/19

02-08-2019
NGA2013/19 36 new Fibre First FTTP locations announced

PIA007/19

01-08-2019
PIA007/19 Publication of the Updated Reference Offer reflecting PIMR changes

ETH054/19

31-07-2019
ETH054/19 Telephone Validation for Ethernet Orders

ETH055/19

31-07-2019
ETH055/19 KCI Performance measure

ETH056/19

31-07-2019
ETH056/19 Launch of .kmz route maps on Optical services

NGA2012/19

30-07-2019
NGA2012/19 Gfast Early Market Deployment Launch (EMDL) Pricing Available Now

ETH053/19

26-07-2019
ETH05319 Change to the URL for accessing legacy Clarity updates

GEN056/19

25-07-2019
GEN056/19 Consultation response extension FTTP Exchange/Single Order Exchange Upgrade trials

ETH052/19

25-07-2019
ETH052/19 EAD Migrations from eCo to EMP

ETH051/19

23-07-2019
ETH051/19 Order Entry Improvements Update

ETH049/19

22-07-2019
ETH049/19 Full withdrawal of legacy high bandwidth services

ETH050/19

22-07-2019
ETH050/19 Withdrawal of OSA Service Cabinet option

ETH048/19

22-07-2019
ETH048/19 KCI Performance measure

NGA2011/19

22-07-2019
NGA2011/19 FTTP and FVA List Price Changes

NGA2010/19

22-07-2019
NGA2010/19 GEA-FTTP for Business Consultation Document

PIA006/19

22-07-2019
PIA006/19 PIA Changes to the PIA Product

NGA021/19

19-07-2019
NGA021/19 Launch of eChat Service for Single Order (SOGEA, SOGFast)

GEN054/19

18-07-2019
GEN054/19 Bulk Modification Price Change

GEN055/19

18-07-2019
GEN055/19 Project Services Optional Services

ETH047/19

16-07-2019
ETH047/19 KCI Performance measure

NGA019/19

12-07-2019
NGA019/19 Power Spectral Density Reshaping - REVISED DATE

NGA020/19

12-07-2019
NGA020/19 GEA-FTTC provision and repair - escalating network routing delays

NGA018/19

11-07-2019
NGA018/19 Power Spectral Density Reshaping

NGA017/19

11-07-2019
NGA017/19 Dynamic Line Management (DLM) Policy Modification Special offer

GEN053/19

04-07-2019
GEN053/19 Invitation to attend an event on the future of WLR and related products

ETH045/19

04-07-2019
ETH045/19 Ethernet Access Direct (EAD) Cancellation Special Offer

WLR004/19

03-07-2019
WLR004/19 Notice of scheduled outages of billing system for Q3 2019

ETH044/19

02-07-2019
ETH044/19 KCI Performance measure

GEN052/19

02-07-2019
GEN052/19 SLU Portfolio price changes

GEN051/19

01-07-2019
GEN051/19 Notice of change to wabilling@bt.com email account

NGA2009/19

01-07-2019
NGA2009/19 Gfast Early Market Deployment Launch Pricing

WLR007/19

01-07-2019
WLR007/19 WLR and ISDN Ancillaries price changes

NGA2008/19

28-06-2019
NGA2008/19 Change to Gfast minimum selling rule

GEN050/19

27-06-2019
GEN050/19 Fibre Cable (ECC) Price Change

NGA016/19

27-06-2019
NGA016/19 GEA Ancillaries Pricing Updates and FIRS withdrawal

GEN049/19

25-06-2019
GEN049/19 WLR withdrawal programme - subscribe to our newsletter

GEN049/19

25-06-2019
GEN049/19 WLR withdrawal programme - subscribe to our newsletter

ETH043/19

25-06-2019
ETH043/19 Quick Win process

ETH041/19

24-06-2019
ETH041/19 KCI Performance measure

ETH042/19

24-06-2019
ETH042/19 KCI Performance measure

NGA2007/19

21-06-2019
NGA2007/19 Notification of Fibre Voice Access stop sell

ETH040/19

20-06-2019
ETH040/19 Ethernet Access Portfolio Rationalisation

ETH039/19

18-06-2019
ETH039/19 Refresh and expansion of on-net list

GEN048/19

17-06-2019
GEN048/19 Consultation response on upgrading UK's digital infrastructure with GEA-FTTP

GEN047/19

17-06-2019
GEN047/19 Consultation on FTTP Exchange Upgrade and Single Order Exchange Upgrade trials

ETH038/19

17-06-2019
ETH038/19 Street Access 1Gbps Access Product Trial Phase 2

NGA2006/19

17-06-2019
NGA2006/19 Inside Out Engineering Concept Trial

ETH037/19

13-06-2019
ETH037/19 Quick Win proof of concept extension

NGA2005/19

13-06-2019
NGA2005/19 Notice of change to the SNNs used in GEA-FTTP provide orders

ETH036/19

12-06-2019
ETH036/19 Point of No Amend (PONA) trial update

NGA015/19

11-06-2019
NGA015/19 GEA-FTTC provision and repair-escalating network routing delays

ETH035/19

11-06-2019
ETH035/19 KCI Performance measure

GEN044/19

06-06-2019
GEN044/19 UPDATE:Invitation to the WLR/SOTAP industry consultation working group

GEN045/19

06-06-2019
GEN045/19 Invitation to join a knowledge call on the WLR withdrawal programme

NGA014/19

06-06-2019
NGA014/19 Higher ReTransmission Levels Trial

ETH034/19

05-06-2019
ETH034/19 KCI Performance measure

ETH033/19

03-06-2019
ETH033/19 New 7 year EAD 10Gbps & OSA FC pricing (plus replacement 5 year OSA FC price)

ETH032/19

31-05-2019
ETH032/19 Ethernet Access Direct (EAD) 1000Mbps Connection Special offer

ETH031/19

25-05-2019
ETH031/19 KCI Performance measure

NGA2004/19

23-05-2019
NGA2004/19 CP proof of concept phase for our GEA-FTTP order tracking tool

ETH030/19

21-05-2019
ETH030/19 KCI Performance measure

GEN040/19

20-05-2019
GEN040/19 Invitation to the WLR / SOTAP industry consultation working group

ETH029/19

20-05-2019
ETH029/19 Quick Win process on the Equivalence Management Platform (EMP)

PIA005/19

20-05-2019
PIA005/19 PIA Changes to the PIA Map Tool

ETH028/19

17-05-2019
ETH028/19 EAD 100Mbps-1000Mbps remote upgrade and EAD 1000 Base-T status

GEN039/19

16-05-2019
GEN039/19 Password protection of attachments

NGA013/19

16-05-2019
NGA013/19 Simulated SOGEA day two field test solution proof of concept on FTTC services

NGA012/19

15-05-2019
NGA012/19 GEA-FTTC port reset trial

GEN038/19

14-05-2019
GEN038/19 Openreach to update design of end customer website

ETH027/19

14-05-2019
ETH027/19 KCI Performance measure

GEN037/19

13-05-2019
GEN037/19 EiVA chatbot availability in production

GEN036/19

08-05-2019
GEN036/19 Customer Service Management (CSM) teams

NGA010/19

08-05-2019
NGA010/19 Tactical DLM Reset Solution continuation

ETH026/19

08-05-2019
ETH026/19 KCI Performance measure

NGA009/19

02-05-2019
NGA009/19 GEA-FTTC provision - exchange only (EO) lines

GEN035/19

01-05-2019
GEN035/19 Response extension for Upgrading the UK's digital infrastructure consultation

ETH025/19

29-04-2019
ETH025/19 KCI Performance measure

ETH024/19

26-04-2019
ETH024/19 Update on the Proactive Overlay Payments Scheme

WLR003/19

26-04-2019
WLR003/19 Bringing forward the billing of WLR products from calendar day 2 to calendar day 1 each month

ETH023/19

24-04-2019
ETH023/19 KCI Performance measure

ETH022/19

23-04-2019
ETH022/19 Ethernet Access Direct Quick Win process on the Equivalence Management Platform

ETH021/19

17-04-2019
ETH021/19 EAD 1Gbps remote upgrade pricing (from either EAD 10Mbps or 100Mbps)

ETH019/19

17-04-2019
ETH019/19 Street Access 1Gbps Access Product Trial Extension

ETH020/19

17-04-2019
ETH020/19 Ethernet Access Portfolio Rationalisation

GEN032/19

16-04-2019
GEN032/19 Notification of amendments to changes scheduled to be deployed in EMP R4000+

ETH018/19

16-04-2019
ETH018/19 KCI Performance measure

GEN031/19

15-04-2019
GEN031/19 CSM site in Pune India will be affected by the national elections

NGA008/19

15-04-2019
NGA008/19 End of tactical DLM Reset Solution

ETH017/19

09-04-2019
ETH017/19 KCI Performance measure

GEN030/19

01-04-2019
GEN030/19 Publication of a revised dimensioning tool for the Flexible Comingling Product (FCP)

ETH016/19

01-04-2019
ETH016/19 KCI Performance measure

ETH015/19

01-04-2019
ETH015/19 KCI Performance measure

PIA004/19

01-04-2019
PIA004/19 Physical Infrastructure Access (PIA) - Duct & Pole Access Map Tool Enhancements

ETH014/19

28-03-2019
ETH014/19 WES/WEES/BES (up to and includin 1Gbps) withdrawal of service

NGA2003/19

27-03-2019
NGA2003/19 GEA-FTTP 330/50 Mbps special offer extension

GEN029/19

26-03-2019
GEN029/19 Invitation to the WLR / SOTAP industry consultation working group

GEN028/19

25-03-2019
GEN028/19 Revised space licence fees for LLU and Access Locate

NGA007/19

23-03-2019
NGA007/19 FVA in combination with Generic Ethernet Access up to 55Mbps/10Mbps

GEN027/19

22-03-2019
GEN027/19 Notification of amendments to a change scheduled to be deployed in EMP R4000 on 23 March 2019

GEN026/19

21-03-2019
GEN026/19 Openreach consultation on an exchange-based approach to upgrading the UK's digital infrastructure

ETH013/19

21-03-2019
ETH013/19 Update on KCI Performance

GEN025/19

20-03-2019
GEN025/19 Notification of amendments to changes scheduled to be deployed in EMP R4000 on 23 March 2019

GEN024/19

20-03-2019
GEN024/19 Migration of legacy SDEDS to new Openreach Infrastructure

ETH012/19

19-03-2019
ETH012/19 Technical update for OSA FSP3000 Filter Connect

ETH011/19

19-03-2019
ETH011/19 Launch of new sites for Ethernet Backhaul Direct

NGA006/19

15-03-2019
NGA006/19 Retaining error protection trial

NGA005/19

15-03-2019
NGA005/19 Increase of DLM speed caps trial

NGA2002/19

15-03-2019
NGA2002/19 10 Gigabit GEA Cablelink selected exchange special offer

WLR002/19

14-03-2019
WLR002/19 Notice of scheduled outages of billing system for Q2 2019

GEN023/19

13-03-2019
GEN023/19 Notification of an amendment to a change scheduled to be deployed in EMP R4000 on 23 March 2019

GEN021/19

08-03-2019
GEN021/19 Industry consultation on the UKs digital infrastructure

GEN022/19

08-03-2019
GEN022/19 Removing visit save on simultaneous provide of WLR3 / LLU MPF and GEA-FTTC

NGA004/19

08-03-2019
NGA004/19 L2C Launch of the adjusted Standard DLM stability policy

GEN020/19

05-03-2019
GEN020/19 Automatic Compensation - changes to support our customers

GEN019/19

04-03-2019
GEN019/19 Change to SIM2 orders matching period

GEN017/19

04-03-2019
GEN017/19 e-Chat for CP Complaints - Trial

GEN018/19

04-03-2019
GEN018/19 Changes to Openreach Portal Contact Us Page

PIA003/19

04-03-2019
PIA003/19 Physical Infrastructure Access (PIA) Publication of Final Reference Offer

ETH010/19

01-03-2019
ETH010/19 Ethernet Access Direct (EAD) 1000Mbps Flexzone Connection Pricing offer

GEN016/19

28-02-2019
GEN016/19 TRC and SFI prices for 2019/20

ETH009/19

21-02-2019
ETH009/19 Re-imagining Ethernet Provision - implementation

GEN014/19

20-02-2019
GEN014/19 Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

GEN015/19

19-02-2019
GEN015/19 Pilot and roll-out of capability for Openreach IP authentication on GEA-FTTC services

GEN013/19

19-02-2019
GEN013/19 EiVA Chatbot Proof of Concept

GEN012/19

15-02-2019
GEN012/19 Notice of GBBU User Guide version update

NGA003/19

15-02-2019
NGA003/19 L2C Launch of the adjusted Standard DLM stability policy

ETH008/19

15-02-2019
ETH008/19 Re-imagining Ethernet Provision - CP feedback

GEN010/19

08-02-2019
GEN010/19 CP contact routes for DSO & ECRT teams

GEN011/19

08-02-2019
GEN011/19 Emergency Welfare Process Development Review

NGA002/19

06-02-2019
NGA002/19 Launch of a new fault reporting process for GEA Cablelink

NGA2001/19

01-02-2019
NGA2001/19 GEA-FTTP selected exchange trial offer

GEN009/19

31-01-2019
GEN009/19 Rollback of Change Deployed within EMP R3950 on 19 January 2019

GEN008/19

30-01-2019
GEN008/19 Invitation to the WLR / SOTAP industry consultation working group

ETH006/19

30-01-2019
ETH006/19 Update on the Proactive Overlay Payments Scheme

GEN006/19

24-01-2019
GEN006/19 Improving the way new requests are raised to the Openreach Data Integrity Team

GEN007/19

24-01-2019
GEN007/19 Notification of Contracts - data protection changes

ETH005/19

24-01-2019
ETH005/19 OSA Filter Connect for Belfast City LFFN bid

PIA002/19

21-01-2019
PIA002/19 Physical Infrastructure Access (PIA) - Duct & Pole Access Map Tool Enhancements

ETH003/19

18-01-2019
ETH003/19 Update on KCI Performance

GEN005/19

18-01-2019
GEN005/19 Statement of Requirements System Changes

ETH004/19

18-01-2019
ETH004/19 Point of No Amend (PONA) trial update

GEN004/19

17-01-2019
GEN004/19 EMP Release - raising manual Emergency Welfare faults

WLR001/19

14-01-2019
WLR001/19 Special Phone Book Entries

ETH002/19

11-01-2019
ETH002/19 Fibre Infrastructure Pre-build trial.

GEN003/19

10-01-2019
GEN003/19 Statement of Requirements System Changes

GEN002/19

09-01-2019
GEN002/19 CP personnel working beyond the Network Termination Equipment (NTE) Proof of Concept extension

ETH001/19

09-01-2019
ETH001/19 EAD Resilience for EMP

GEN001/19

07-01-2019
GEN001/19 Reminder to register for the next WLR withdrawal industry consultation sub working group session

PIA001/19

07-01-2019
PIA001/19 PIA update - Network adjustment proof of concept

NGA001/19

04-01-2019
NGA001/19 GEA-FTTC Expedites Trial

GEN106/20

Openreach Presents: The UK Digital Upgrade