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Everything you need to know about changes and developments to our products and services.

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All updates

GEN094/21

14-10-2021
Organisational change for the CP contact service team

GEN093/21

13-10-2021
Stop Sell implementation date for Tranche 1b and 2 - 13 October 2021

GEN092/21

11-10-2021
Notification of changes to thirteen FTTP priority exchanges stop sell dates

WLR013/21

07-10-2021
Notice of scheduled outages of billing system for October 2021

ETH049/21

07-10-2021
OSEA 6500 and OSEA Lite: extended lead-times for equipment supply

GEN091/21

06-10-2021
Proactive Proof of Concept Extension

NGA011/21

05-10-2021
Dynamic Line Management Stability Policy Extension

GEN090/21

04-10-2021
Notification of postponement of Stop Sell implementation date for Tranche 1b and 2 from 5 October 2021 to 13 October 2021, due to final checks on coverage achieved in Tranche 1b and Tranche 2 notified exchanges

NGA2020/21

01-10-2021
Launch of FTTP Subsequent Provide (as remote activation)

GEN089/21

01-10-2021
New briefing category for Dark Fibre briefings

DF001/21

01-10-2021
Dark Fibre Pre-2000 Fibre Trial Restart

GEN088/21

30-09-2021
Change of contact details on invoices

GEN087/21

28-09-2021
Introducing Single Sign On (SSO) to access the Openreach Portal

GEN086/21

24-09-2021
New Line Provide Wrong Order Type WLR3 / LLU MPF

PIA015/21

20-09-2021
New Services and Functionality on the PIA Product