See our latest updates

 

Everything you need to know about changes and developments to our products and services.

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All updates

GEN045/22

24-06-2022
Direct End Customer Contact Trial – non-appointed repair proof of concept

ETH032/22

22-06-2022
Reduction to EBD Cancellation Rates

GEN043/22

21-06-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

NGA2007/22

21-06-2022
Equinox Special Offer Registration Window Reopening from 1 August 2022 for 1 month

ETH031/22

21-06-2022
Excess Construction Charge (ECC) Fixed Fee Update

NGA2008/22

21-06-2022
Saturday Appointing for FTTP

NGA005/22

16-06-2022
Weekend Working for GEA FTTC PCP Only

GEN041/22

16-06-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

NGA2006/22

16-06-2022
Adoption of current temporary FTTP Dead on Arrive (DOA) Service Level Guarantee (SLG) framework.

PIA008/22

14-06-2022
PIA Underground Scale Build Lead In Proof of Concept

NGA2005/22

13-06-2022
FTTP on Demand update on the notification of stop sell

ETH029/22

13-06-2022
Ethernet Cablelink SIN1001 update

WLR007/22

09-06-2022
Notice of essential maintenance outage of billing system for July 2022

WLR006/22

07-06-2022
Notice of scheduled outages of billing system for Q3 2022/23

GEN040/22

31-05-2022
Restoration of Service (Line taken over in error)

NGA004/22

30-05-2022
SOGEA D Side Only (Day2) East Anglia Trial Expansion

GEN039/22

26-05-2022
ECC and PIA Ancillary Items Price Changes