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Everything you need to know about changes and developments to our products and services.

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Openreach Presents: The UK Digital Upgrade

Openreach is investing billions of pounds rolling out Full Fibre broadband across the UK to help deliver a more reliable and future-proofed network. 

This will also see the introduction of new digital services (All-IP). This is the biggest digital upgrade the UK has ever seen.

Join us to find out the full facts and hear from people across the industry about the next generation network.

All updates

ETH003/21

21-01-2021
Action Openreach has taken to ensure EAD orders do not auto cancel where we are unable to gain site access due to COVID-19 restrictions

GEN006/21

21-01-2021
New features on EiVA for faults

LLU001/21

21-01-2021
Sub-Loop Unbundling Price Changes

GEN005/21

21-01-2021
Copper Provision Policy is being changed for FTTP new site locations

NGA2001/21

20-01-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates

GEN004/21

20-01-2021
Emergency Welfare Process Updates

ETH002/21

19-01-2021
Extension of withdrawal date for EAD Enable and Street Access (Outside Broadcast)

GEN003/21

18-01-2021
GEN003/21 All Provision and Repair / Risk Assessments and Method Statements process

ETH001/21

18-01-2021
ETH001/21 Ethernet NTE Briefing Number 7

PIA002/21

18-01-2021
PIA002/21 Changes to the PIA Product

GEN002/21

13-01-2021
GEN002/21 Openreach Customer portal - January 2021 review sessions

PIA001/21

04-01-2021
PIA001/21 Duct Overlay Proof of Concept

GEN001/21

04-01-2021
GEN001/21 Direct End Customer Contact Proof of Concept

NGA2029/20

23-12-2020
NGA2029/20 10 Gigabit GEA Cablelink for GEA-FTTP special offer

NGA2028/20

23-12-2020
NGA2028/20 GEA-FTTP Localised Marketing offer

GEN118/20

23-12-2020
GEN118/20 Emergency Welfare Process Update

GEN117/20

23-12-2020
GEN117/20 Additional guidance related to pricing for leased lines used to aggregate FTTP

NGA2030/20

23-12-2020
NGA2030/20 GEA-FTTP for Business Trial

ETH051/20

22-12-2020
ETH051/20 Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

NGA2027/20

22-12-2020
NGA2027/20 GEA-FTTP Only offer - Changes to the existing offer