27 Nov 2021

If your business is changing, for example if you’re merging with another company or restructuring, our novations service could help. You can use it to transfer product contracts from one legal entity to another on our systems.

You might also be interested in our transfer of service and name change service. 


• If your business is expanding, merging or restructuring, we can take the stress out of moving Openreach contracts to another legal entity. 


The Service Products portfolio consists of a range of products and services that are applicable across WLR, LLU, Ethernet and NGA. The portfolio includes Common Portfolio Products, Number Portability, Events and Exhibitions Day Rate Charges, Novation Charges, Project Services and Engineering services.

Help and support

You can find information about using this site, advice on services and help with your account on our help and support pages.

Industry information

Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages.

You’ll need to be logged in to your Openreach account to see these. If you’re not registered yet, you can sign up.