Fibre Voice Access (FVA)

04 May 2021

Fibre Voice Access lets you offer a public switched telephone network (PSTN) quality voice service to your customers over fibre. 

We build an analogue telephony adaptor (ATA) into the Fibre to the Premises optical network termination (FTTP ONT) device at your customer’s home or office. The ATA interface can support two analogue telephony ports, so you can connect any existing analogue phone equipment and home wiring to it. You can use one or both ports.

This product isn’t available to new customers

We stopped selling it on 31 March 2020. 

What happens if I already have FVA?

We’ll continue to support any existing FVA services. And we’ll work with you to move your customers away from FVA to a different voice product.

Help and support

You can find information about using this site, advice on services and help with your account on our help and support pages.

Industry information

Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages. 

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