Engineering services

27 Nov 2021

If you need a bit of extra help from our engineers or have a bespoke project in mind, we can help. Whatever you want – whether it’s using non-standard equipment, working out-of-hours or trying something new – we’d love to discuss it with you. Just ask your sales and relationship manager, customer experience lead or delivery manager, or fill in this form.


  • Nationwide coverage: We work across the UK.
  • Skilled engineers: Our engineers can manage installations, repairs and maintenance. They can also configure networks and equipment, and work in secure or sensitive environments.
  • Tailored to you: We create every solution to fit your needs, and those of your customers.



The Service Products portfolio consists of a range of products and services that are applicable across WLR, LLU, Ethernet and NGA. The portfolio includes Common Portfolio Products, Number Portability, Events and Exhibitions Day Rate Charges, Novation Charges, Project Services and Engineering services.

Help and support


To find out more about our engineering services, get in touch.

Need some help? 

You can find information about using this site, advice on services and help with your account on our help and support pages.

Industry information

Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages.

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