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Product process description
FTTP and FoD Process Description Version Draft 3_1
This process description seeks to document the key processes that involve you, the Communications Provider (CP) and your end customer with the provision and repair of Openreach’s GEA-FTTP product. Any use of the term “we” or “our” through this document refers to Openreach.
This document is broadly organised to describe the FTTP process flow and how we handle key exceptions through the FTTP journey.