Connecting you to your network

We connect communications providers to our network so you can sell landline,

mobile, broadband, TV and data services.

Latest updates

Fibre Broadband
- Updates
Fibre Access – where and when. Find out more.
Product release documentation (EIP Comms)
- EIP comms
- Products
A clear process to keep you up to date on new and improved product releases.
Customer communications subscription
- Updates
If you would like to receive our notifications on service updates, incidents & pricing click the subscribe link and complete the form

Fibre Broadband
- Superfast broadband
- fttc
- fibre to the premises
- Products
- Ultrafast broadband
- gea-fttp
- gea-fttc
- generic ethernet access over fibre to the premises
- ultrafast fibre access
- Fibre
- Fibre-broadband
- fttp
- generic ethernet access over fibre to the cabinet
- fibre to the cabinet
- ultrafast
- superfast fibre access
- superfast
Our fibre broadband products mean you can give your customers fast, reliable internet with Ultrafast and Superfast.
Read more »
WLR withdrawal
- Transitioning copper services to all ip
- Products
- Product Withdrawal
- WLR withdrawal
Information on how and when we’re withdrawing Openreach wholesale line rental (WLR) products and moving to IP voice services.
Read more »
Discover our infrastructure build and value add services
- Services
Openreach infrastructure and value add services let you connect new and existing development sites to our fibre network.
Read more »

We want to bring our industry together to share information and develop tomorrow’s communications products. And for that we need your help.

Customer service plans
- Customer service plans
- Help & Support
Customer service plans
Find out more »
Guides
- Help & Support
How-to guides from Openreach explaining the processes you need to follow for things like placing orders, reporting faults and using our products.
Find out more »