Excess construction charges (ECC)

27 Nov 2021

If we have to carry out extra work to provide you with a service, you’ll have to pay an excess construction charge. 

This might be because we need to build extra infrastructure to add new or extended service to your customer’s site. Or it could be because you’ve asked us to extend our network somewhere we wouldn’t normally for commercial reasons. 



The Service Products portfolio consists of a range of products and services that are applicable across WLR, LLU, Ethernet and NGA. The portfolio includes Common Portfolio Products, Number Portability, Events and Exhibitions Day Rate Charges, Novation Charges, Project Services and Engineering services.

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