08/10/2024

For information

This briefing is for all Communications Providers (CPs) who consume FTTP.

This briefing is to inform all CPs that Openreach is extending the Direct End Customer Contact: End Customer “Cancel” Responses – PoC (NGA2004/24) until 6 March 2025 and updating the process by cancelling in scope orders no later than one working day before the appointment date.