Physical infrastructure access (PIA)

13 Jun 2022

Physical infrastructure access (PIA)

You can share our existing duct and pole infrastructure to provide Public Electronic Communications Services and/or Public Electronic Communications Network (as set out in Ofcom’s statement in June 2019).

How it works

There are two products – one for ducts, and one for poles. 

  • Ducts: you get a licence to install sub-duct and/or cable in our ducts.
  • Poles: you get a licence to attach and maintain equipment on our existing poles. 

You’ll need to follow our engineering principles and health and safety standards for any work you do.

Exchange access with Cablelink

You might also be interested in Cablelink, where we pull in your cable from our physical infrastructure to your points of presence (PoP) in the exchange. Find out more.


National availability

Our infrastructure covers the length and breadth of the country. So you can choose the geographies that best suit your network roll-out plans.

Save time

As our infrastructure already exists, you can build and expand your fibre network much more quickly than doing it yourself from scratch.

See details of PIA infrastructure we’ve built with state aid from the public sector.


Physical Infrastructure Products including duct and pole rental products, ancillary rentals, ancillary activities, new build products and cessation/cancellation products.

Help and support

You can find information about using this site, advice on services and help with your account on our help and support pages.

Industry information

Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages. 

You’ll need to be logged in to your Openreach account to see these. If you’re not registered yet, you can sign up.