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Briefings

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ETH012/25

08-05-2025
Correction to withdrawal of EAD Enable

ETH011/25

30-04-2025
Connection Special Offer for Ethernet First Mile (EFM) Migrations and ISDN30 Migrations to EAD 1Gb LA or EAD 1Gb Standard

ETH010/25

28-04-2025
OSEA main link charges - note 20 flex pricing clarification

ETH009/25

23-04-2025
Ethernet Backhaul Direct (EBD) and Openreach Network Backhaul Service (ONBS) Product Strategy Update

ETH008/25

17-04-2025
Swift - Proof Of Concept Update

ETH007/25

10-04-2025
OSA: Clarification update on FSP3000 1U E-temp chassis AC power supply

ETH006/25

08-04-2025
Go Direct - Intelligent Contact Management

ETH005/25

02-04-2025
Correction to Optical April 2025 price changes

ETH004/25

06-02-2025
Withdrawal of EAD Enable

ETH003/25

04-02-2025
Ethernet Cablelink Grouped Orders via EMP is now launched

ETH002/25

27-01-2025
Product Description update - proposed change to the managing of missing or incorrect SFPs

ETH001/25

16-01-2025
OSA and OSEA price changes and product withdrawals update

ETH032/24

30-12-2024
Ethernet Cablelink Grouped Orders to launch on EMP

ETH028/24

19-12-2024
Cablelink and Accommodation Services price changes for April 2025

ETH029/24

19-12-2024
EAD 1Gb Special Offers for Fiscal Year 24/25 and 25/26

ETH027/24

19-12-2024
EAD 10Gb Connection Special Offer in CLA and HNR for Fiscal Year 2025/26

ETH031/24

19-12-2024
OSA and OSEA price changes and product withdrawals from April 2025

ETH030/24

19-12-2024
Ethernet price changes for April 2025

ETH026/24

11-12-2024
Withdrawal of Broadcast Access

ETH025/24

02-12-2024
OSA: Introduction of 1U E-temp chassis

ETH024/24

19-11-2024
Ethernet Cablelink Grouped Orders to launch on EMP

ETH023/24

22-10-2024
OSEA Rings and Chains and price reductions

ETH022/24

14-10-2024
Ethernet Access Direct (EAD) CM Chassis Internal Shift Trial

ETH021/24

30-09-2024
Clarification note added to OSA Cloud Connect section of the Optical Spectrum Access Price List

ETH020/24

18-09-2024
Ethernet Cablelink Notification of Draft Contract changes to support launch of the Grouped Orders on EMP

ETH019/24

12-09-2024
Price Changes to OSA Mobile Spoke Single 1GB Pricing

ETH017/24

04-09-2024
Ethernet Cablelink Grouped Orders trial update of grouped order definition and trial registration extension

ETH018/24

04-09-2024
Ethernet Cablelink update to Product Description for changes to the Engineering Rearrange Policy

ETH016/24

03-09-2024
Ethernet Cablelink Singleton Orders (with manual order validation) and new Higher Density Patch Panel offering via EMP are launched

ETH015/24

05-08-2024
Ethernet Cablelink Singleton orders and new Higher Density Patch Panels launch on EMP

ETH014/24

01-08-2024
Ethernet Cablelink Migration to EMP Grouped Order Trial

ETH013/24

23-07-2024
Ethernet Cablelink Billing Frequency Alignment

ETH012/24

01-07-2024
Reductions to EBD Cancellation Charges and EAD and EBD Early Termination Charges adjustment percentages

ETH011/24

25-06-2024
Excess Construction Charge (ECC) Fixed Fee Update

ETH010/24

21-05-2024
Resilience Option 2 - delivery process

ETH009/24

07-05-2024
Ethernet Cablelink Migration to EMP Singleton Order Trial Extension

ETH008/24

30-04-2024
Connection Special Offer for ISDN30 and EFM-linked MPF (EFM) Migrations to EAD 1Gb LA

ETH007/24

16-04-2024
Ethernet Cablelink Closure of Open Cease Orders

ETH005/24

28-03-2024
OSA Mobile Pricing Corrections

ETH004/24

07-03-2024
OSA Mobile: pricing and pilot launch notification

ETH003/24

29-02-2024
Ethernet Cablelink Notification of Draft Contract changes to support launch of the Migration to EMP

ETH002/24

05-02-2024
Change to the EAD product description

ETH001/24

31-01-2024
Amendment to Note 12 – Ethernet Price List

ETH040/23

19-12-2023
Amendment to ACCN OR905 and ACCN OR906

ETH036/23

18-12-2023
Cablelink and Accommodation Services price changes from April 2024

ETH037/23

18-12-2023
Ethernet products price changes for April 2024

ETH038/23

18-12-2023
OSA and OSEA price changes and product withdrawals from April 2024

ETH039/23

18-12-2023
EAD 1Gb and EAD 10Gb Special Offers: 1 April 2024 – 31 March 2025

ETH035/23

08-12-2023
Ethernet Cablelink support for lower diameter external cables

ETH033/23

02-11-2023
Changes to the OSA Filter Connect FSP3000 price list

ETH034/23

02-11-2023
Withdrawal of OSA XG210 and FSP3000 cards and components from new supply

ETH032/23

01-11-2023
Ethernet Cablelink Migration to EMP Singleton Order Trial Registration Extension

ETH031/23

26-10-2023
Launch of new product options for OSEA 6500 Filter Connect and OSEA FC Lite

ETH030/23

23-10-2023
Ethernet Cablelink New Patch Panel Offering pricing

ETH028/23

02-10-2023
Cablelink and Dark Fibre External Termination Price Changes

ETH029/23

02-10-2023
Ethernet Cablelink Migration to EMP Singleton Order Trial

ETH027/23

28-09-2023
OSA Mobile Technical Field Trial

ETH026/23

14-09-2023
Optical Spectrum Services – Simplified cease process – OSA/OSEA

ETH025/23

14-08-2023
OSEA 6500 and OSEA 6500 Filter Connect software upgrades

ETH024/23

28-07-2023
Enhancements to the FND Service Desk customer survey tool

ETH023/23

21-07-2023
FND Service Desk: Customer Thermometer feedback tool - now available via View My Job

ETH022/23

22-06-2023
Excess Construction Charge (ECC) Fixed Fee Update

ETH021/23

19-06-2023
Launch of OSA 100G Single and OSA 100G Mux Single

ETH020/23

24-05-2023
OSEA Cisco: removal of remaining product references

ETH019/23

04-05-2023
Ethernet Cablelink Notification of Draft Contract, Product Description and SIN1001 publication

ETH017/23

12-04-2023
Launch of OSA Cloud Connect

ETH016/23

05-04-2023
Trial of installation & commissioning of EAD using CP provided temporary power

ETH015/23

31-03-2023
High Bandwidth Trouble to Resolve (T2R) Service Level Guarantees (SLGs) Contract Amendment Briefing

ETH014/23

29-03-2023
Price changes to Street Access, Broadcast Access and EAD Rugged 1Gb from July 2023

ETH013/23

27-03-2023
This briefing is to notify all CPs about Openreach’s intention to terminate Ethernet Services orders where a wayleave has reached deadlock and cannot be resolved in line with its existing rights under the Connectivity Services Contract.

ETH012/23

15-03-2023
EAD 1000 new customer interface modify options

ETH011/23

08-03-2023
Ethernet Cablelink Notification of Draft Contract, Product Description & SIN1001 publication

ETH009/23

01-03-2023
Stop-sell of four OSA FSP3000 and OSA FSP3000 Filter Connect wavelength cards from 1 June 2023

ETH007/23

28-02-2023
Ethernet Backhaul Direct: Updated Dataset 8

ETH008/23

28-02-2023
OSA Price Changes – Update

ETH005/23

03-02-2023
Ethernet Cablelink Support for extended Cable Drop Delay clock for orders impacted by SOR8679

ETH004/23

01-02-2023
Extension of the deadline for ceasing EAD Enable and Street Access 1Gb (Outside Broadcast) for 6 Months

ETH003/23

31-01-2023
OSEA Repair journey update

ETH002/23

26-01-2023
OSA and OSEA price changes and product launches

ETH001/23

04-01-2023
Ethernet Backhaul Direct (EBD) 1G stop-sell reminder

ETH054/22

20-12-2022
Ethernet products and Main-link price changes for April 2023

ETH053/22

20-12-2022
Renewal and launch of EAD 1Gb and EAD 10Gb Special Offers from 1 April 2023

ETH052/22

28-11-2022
Ethernet Cablelink Completion of Sabor Adoption and closure of legacy system access

ETH051/22

21-11-2022
EAD 1000 modify of access media types

ETH050/22

21-11-2022
Ethernet Cablelink new Fault Management portal is now live

ETH049/22

16-11-2022
Ethernet Cablelink - Notification of closure of support for Eco-X and Customer Requirement Form

ETH048/22

27-10-2022
Ethernet Cablelink exchange based order forecasting template

ETH047/22

24-10-2022
OSEA 2.7G MOTR wavelength product withdrawal from new supply

ETH046/22

19-10-2022
Installation and commissioning of Ethernet Access Direct (EAD) using temporary power

ETH045/22

17-10-2022
EAD Sensitive launch of service modify

ETH044/22

17-10-2022
Ethernet Cablelink Launch on COF401 Internal Cable

ETH043/22

14-10-2022
Ethernet Cablelink publication of Cease User Guide & update to the Orchestration Matrix

ETH042/22

05-10-2022
Exchange exit pilot migration rebate policy

ETH041/22

03-10-2022
EAD 10Mb and EAD 100Mb Price Changes

ETH040/22

28-09-2022
New Supply Options for EAD Rugged 1Gb

ETH039/22

26-08-2022
Change to the conditional extension date for Legacy Ethernet circuits serving CNI designated locations

ETH038/22

03-08-2022
Launch of new Optical Spectrum Access service options, including 100Gb Wavelength Card, 9U High-Power Chassis, 36 Channel Optical Filter and changes to XG210 Filter Connect Single-Fibre Working Base-Build

ETH037/22

01-08-2022
Indicative pricing for a mobile connectivity solution

ETH036/22

01-08-2022
Ethernet Cablelink product documentation updates

ETH035/22

28-07-2022
System Repository Capability Enabled

ETH034/22

01-07-2022
Ethernet Cablelink Draft publications of new Product Description and Orchestration Matrix

ETH033/22

30-06-2022
Ethernet Backhaul Direct (EBD) 1G stop selling

ETH032/22

22-06-2022
Reduction to EBD Cancellation Rates

ETH031/22

21-06-2022
Excess Construction Charge (ECC) Fixed Fee Update

ETH029/22

13-06-2022
Ethernet Cablelink SIN1001 update

ETH028/22

13-05-2022
Updates to OSA FSP3000, OSEA 6500 and OSEA FC Lite product descriptions

ETH027/22

10-05-2022
Publication of Exchange Exit Pilot locations

ETH026/22

06-05-2022
Exchange Exit Pilot – Change of Ethernet Local Serving Exchanges in these areas

ETH024/22

20-04-2022
Updates to EBD, OSEA 4200 and ONBS product descriptions

ETH022/22

12-04-2022
Best practice guidance to CPs – EAD order placement

ETH021/22

11-04-2022
Openreach FND Business Customer Services Call Platform Migration

ETH020/22

31-03-2022
Launch of Ethernet Access Direct Sensitive (EAD-S)

ETH019/22

28-03-2022
Launch of ‘£750/£850 EAD 1Gbps CLA Connection’ Special Offer

ETH018/22

17-03-2022
Next generation NTE introduction for EAD 100Mb and EAD 1Gb

ETH017/22

07-03-2022
Ethernet Cablelink new Customer Requirement Form (CRF)

ETH016/22

02-03-2022
Renewal of EAD 1Gbps Connection Special Offer in CLA and HNR markets

ETH015/22

03-03-2022
Openreach FND Business Customer Services Call Platform Migration

ETH013/22

02-03-2022
Ethernet Access Direct Sensitive Pilot

ETH014/22

02-03-2022
OSA FSP3000 Resilience Option 1 (RO1): Stop Sell

ETH012/22

22-02-2022
Ethernet Access Direct Sensitive Pilot

ETH011/22

11-02-2022
Openreach FND Business Customer Services Call Platform Migration

ETH009/22

08-02-2022
Ethernet Cablelink update to Product Description and SIN 1001

ETH008/22

03-02-2022
OSA and OSEA Price Changes Update

ETH007/22

31-01-2022
Update to OSEA Filter Connect Lite product description and SIN1002

ETH005/22

27-01-2022
Street Access, Broadcast Access and CCTV Access Portfolio Changes

ETH002/22

14-01-2022
Openreach FND Business Customer Services Call Platform Migration

ETH003/22

14-01-2022
Launch of Next Generation NTE for EAD 10Gb

ETH001/22

13-01-2022
Email address for BES, WES, WEES and WES AGG conditional extension requests

ETH059/21

23-12-2021
Ethernet and Main-link Price Changes 2022/23

ETH058/21

22-12-2021
Ethernet Cablelink Product Description and SIN1001 update

ETH057/21

21-12-2021
Cablelink Variant Stop Sell and 2022/23 Price Changes

ETH055/21

15-12-2021
Ethernet Planning Performance Briefing

ETH054/21

13-12-2021
Ethernet Backhaul Direct (EBD): extended lead-time for equipment supply

ETH053/21

08-12-2021
Extension to the End of Life date for BES, WES, WEES and WES AGG

ETH052/21

19-11-2021
ETH 052/21 Civil Performance Briefing

ETH051/21

18-11-2021
ETH051/21 Next Generation EAD NTEs - Pilot Expansion

ETH050/21

22-10-2021
Civil Performance Briefing

ETH049/21

07-10-2021
OSEA 6500 and OSEA Lite: extended lead-times for equipment supply

ETH048/21

28-09-2021
Ethernet service update

ETH046/21

17-09-2021
Ethernet system failure update

ETH045/21

16-09-2021
Urgent Communication - Ethernet system failure

ETH044/21

01-09-2021
Stop Sell of Broadcast Access

ETH043/21

01-09-2021
OSA FSP3000 Filter Connect and OSA XG210 Filter Connect: new product codes

ETH042/21

20-08-2021
Civils Performance Briefing

ETH041/21

18-08-2021
Next Generation EAD (XG120 introduction) Pilot dates

ETH040/21

22-07-2021
OSEA 6500 Filter Connect: new product codes

ETH038/21

15-07-2021
CP Guide for ordering Ethernet Cablelink

ETH037/21

06-07-2021
OSA FSP3000 wavelength product withdrawal from new supply

ETH036/21

29-06-2021
EBD Early Termination Charges Reductions

ETH035/21

24-06-2021
Withdrawal from new supply of EAD RO1 connections

ETH034/21

23-06-2021
Excess Construction Charge (ECC) Fixed Fee Update and EAD Connection Charges Price Changes

ETH033/21

22-06-2021
Ethernet NTE Briefing Number 8

ETH031/21

17-06-2021
Update on Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

ETH030/21

09-06-2021
Sabor launched for all CPs to manage Ethernet orders and faults

ETH029/21

21-05-2021
Cablelink order entry issue for Internal variants

ETH027/21

19-05-2021
Ethernet Access Direct Reach and Mainlink billing correction update

ETH024/21

30-04-2021
Cablelink High Fibre count variants launch

ETH023/21

30-04-2021
OSA EMP repair journey update

ETH022/21

27-04-2021
Ethernet Product Withdrawals and OSEA and ONBS Minor Price Changes

ETH019/21

20-04-2021
EAD circuit completion where there is no power

ETH018/21

19-04-2021
Ethernet and WDM Services Price Changes

ETH017/21

19-04-2021
OSEA 6500 Filter Connect product description update

ETH015/21

01-04-2021
Cablelink High Fibre count variants launch

ETH014/21

31-03-2021
Launch of High Fibre Count Cablelink Products and Cablelink Price Changes

ETH013/21

24-03-2021
OSEA Filter Connect Lite Available Now

ETH011/21

19-03-2021
Update on Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

ETH010/21

18-03-2021
Extension to the End of Life date of BES, WES, WEES and WES AGG

ETH009/21

12-03-2021
Extension of EAD 1Gbps CLA and HNR Connection Special Offer

ETH008/21

03-03-2021
ISO270001 certification for Ethernet and Optical products

ETH007/21

23-02-2021
OSEA Filter Connect Lite Launch

ETH006/21

19-02-2021
Civils update February 2021

ETH005/21

27-01-2021
Pilot/Soft Launch of next generation NTEs for EAD

ETH004/21

22-01-2021
Cablelink SIN and Technical specification documents

ETH003/21

21-01-2021
Action Openreach has taken to ensure EAD orders do not auto cancel where we are unable to gain site access due to COVID-19 restrictions

ETH002/21

19-01-2021
Extension of withdrawal date for EAD Enable and Street Access (Outside Broadcast)

ETH001/21

18-01-2021
Ethernet NTE Briefing Number 7

ETH051/20

22-12-2020
Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

ETH050/20

21-12-2020
Withdrawal of Broadcast Access product variants

ETH049/20

11-12-2020
Ethernet NTE Briefing Number 6

ETH048/20

02-12-2020
Change to selected BES and WES/WEES prices

ETH047/20

30-11-2020
Launch of new wavelength card options for OSEA 6500 Filter Connect

ETH046/20

23-11-2020
Ethernet Access Direct Mainlink calculation using the Local Access Dataset

ETH045/20

23-11-2020
Ethernet Access Direct Reach and Mainlink investigation update

ETH043/20

19-11-2020
Connection charge offer to assist with EAD auto-cancellations

ETH042/20

18-11-2020
Ethernet Backhaul Direct: Updated Dataset 8 and CRF

ETH041/20

16-11-2020
Ethernet NTE Briefing Number 5

ETH040/20

29-09-2020
Next Generation EAD

ETH039/20

28-09-2020
Planning into existing capacity within the copper Data Communications Network

ETH037/20

23-09-2020
Resilience Option 1 (RO1) Stop sell for all EAD variants from September 2021

ETH036/20

18-09-2020
Next Generation EAD NTE Technology Trial

ETH038/20

14-09-2020
OSEA 6500 Filter Connect Price Reductions

ETH035/20

11-09-2020
Ethernet NTE Briefing Number 4

ETH062/19

30-08-2020
KCI Performance measure

ETH034/20

28-08-2020
Update on our investigation into Cablelink delivery

ETH033/20

19-08-2020
OSEA Cisco and WES/WEES/BES 2.5Gbps and 10Gbps: Changes to the service level agreement

ETH029/20

07-08-2020
Cablelink Product & Process Descriptions

ETH031/20

07-08-2020
Withdrawal of the suspend auto-cancellation waiver

ETH030/20

07-08-2020
Openreach Ethernet Backhaul Direct Vendor Information

ETH028/20

06-08-2020
Ethernet NTE Briefing Number 3

ETH027/20

28-07-2020
Update on Ethernet MBORC restrictions

ETH023/20

01-06-2020
EAD 10Gbps 12 Month Connection Charges Price Change

ETH022/20

28-05-2020
Excess Construction Charge (ECC) Fixed Fee Update

ETH021/20

22-05-2020
Update: Waiver for EAD 100Mb and 1Gb special offer

ETH020/20

11-05-2020
EAD special offer relating to deferred service for EAD 100Mb and 1Gb products

ETH019/20

04-05-2020
Ethernet Access Direct Reach and Mainlink investigation

ETH018/20

30-04-2020
Openreach TDM Access End of Service Notification

ETH017/20

22-04-2020
Re-imagining Ethernet Provision (REP) revised design: response extension

ETH015/20

15-04-2020
Improved CP Perception Survey

ETH016/20

15-04-2020
Process to avoid EMP EAD, EBD and DFX order cancellation due to customer delays

ETH014/20

31-03-2020
Excess Construction Charges Price Changes

ETH013/20

18-03-2020
Re-imagining Ethernet Provision (REP) revised design

ETH012/20

13-03-2020
CRF (Customer Requirement Form)

ETH011/20

10-03-2020
WES/WEES/BES (up to and including 1Gbps) changes to the service level agreement

ETH010/20

04-03-2020
Ethernet Access Direct (EAD) 1Gbps connection special offer in Gigabit Drop Zones

ETH009/20

17-02-2020
KCI Performance measure

ETH008/20

12-02-2020
Improvements to the Optical Services Customer Requirement Form

ETH004/20

28-01-2020
KCI Performance measure

ETH005/20

28-01-2020
Portal user guide now available for Street Access 1Gbps

ETH006/20

28-01-2020
Order Entry Improvements update

ETH091/19

23-12-2019
Launch of Street Access 1Gbps

ETH088/19

25-11-2019
KCI Performance measure

ETH087/19

22-11-2019
EAD Migrations from eCo to EMP

ETH084/19

12-11-2019
Order Entry Improvements Update

ETH083/19

06-11-2019
Project services order desk trial - Ethernet Access Direct (EAD)

ETH081/19

30-10-2019
Ethernet Access Portfolio Rationalisation (Phase 2)

ETH079/19

24-10-2019
From EMP R4250 Excess Construction Charge values will be to two decimal places

ETH076/19

10-10-2019
Single Interface for Optical product escalations

ETH074/19

02-10-2019
Deployment changes to "improvements to the communication of charges in Openreach KCIs"

ETH072/19

30-09-2019
Openreach BES, WES and WEES 2500 and 10000 End of Service Notification

ETH068/19

18-09-2019
Improvements to the communication of charges in Openreach KCIs

ETH066/19

13-09-2019
Correction to Optical Spectrum Access price list notes

ETH063/19

30-08-2019
Ethernet price changes

ETH059/19

08-08-2019
Deployment changes to Telephone Validation for Ethernet Orders

ETH057/19

02-08-2019
Ethernet Access Direct(EAD) 100Mbps and 1000Mbps Redistributed Pricing offer

ETH054/19

31-07-2019
Telephone Validation for Ethernet Orders

ETH056/19

31-07-2019
Launch of .kmz route maps on Optical services

ETH053/19

26-07-2019
Change to the URL for accessing legacy Clarity updates

ETH052/19

25-07-2019
EAD Migrations from eCo to EMP

ETH051/19

23-07-2019
Order Entry Improvements Update

ETH049/19

22-07-2019
Full withdrawal of legacy high bandwidth services

ETH050/19

22-07-2019
Withdrawal of OSA Service Cabinet option

ETH045/19

04-07-2019
Ethernet Access Direct (EAD) Cancellation Special Offer

ETH043/19

25-06-2019
Quick Win process

ETH040/19

20-06-2019
Ethernet Access Portfolio Rationalisation

ETH039/19

18-06-2019
Refresh and expansion of on-net list

ETH038/19

17-06-2019
Street Access 1Gbps Access Product Trial Phase 2

ETH037/19

13-06-2019
Quick Win proof of concept extension

ETH036/19

12-06-2019
Point of No Amend (PONA) trial update

ETH033/19

03-06-2019
New 7 year EAD 10Gbps & OSA FC pricing (plus replacement 5 year OSA FC price)

ETH032/19

31-05-2019
Ethernet Access Direct (EAD) 1000Mbps Connection Special offer

ETH029/19

20-05-2019
Quick Win process on the Equivalence Management Platform (EMP)

ETH028/19

17-05-2019
EAD 100Mbps-1000Mbps remote upgrade and EAD 1000 Base-T status

ETH025/19

29-04-2019
KCI Performance measure

ETH024/19

26-04-2019
Update on the Proactive Overlay Payments Scheme

ETH022/19

23-04-2019
Ethernet Access Direct Quick Win process on the Equivalence Management Platform

ETH021/19

17-04-2019
EAD 1Gbps remote upgrade pricing (from either EAD 10Mbps or 100Mbps)

ETH019/19

17-04-2019
Street Access 1Gbps Access Product Trial Extension

ETH020/19

17-04-2019
Ethernet Access Portfolio Rationalisation

ETH014/19

28-03-2019
WES/WEES/BES (up to and includin 1Gbps) withdrawal of service

ETH012/19

19-03-2019
Technical update for OSA FSP3000 Filter Connect

ETH011/19

19-03-2019
Launch of new sites for Ethernet Backhaul Direct

ETH010/19

01-03-2019
Ethernet Access Direct (EAD) 1000Mbps Flexzone Connection Pricing offer

ETH009/19

21-02-2019
Re-imagining Ethernet Provision - implementation

ETH008/19

15-02-2019
Re-imagining Ethernet Provision - CP feedback

ETH006/19

30-01-2019
Update on the Proactive Overlay Payments Scheme

ETH005/19

24-01-2019
OSA Filter Connect for Belfast City LFFN bid

ETH004/19

18-01-2019
Point of No Amend (PONA) trial update

ETH002/19

11-01-2019
Fibre Infrastructure Pre-build trial.