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  • Archived briefings

Briefings

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NGA2006/25

09-04-2025
Proactive FTTP Upgrades - Process description update

NGA2005/25

09-04-2025
Launch of £0 Proactive FTTP Upgrades

NGA2004/25

12-03-2025
Proactive FTTP Upgrades - Process description update

NGA2003/25

27-02-2025
Launch of GEA FTTP 1Gbps symmetric speed tier for BDUK Type C premises

NGA2002/25

06-02-2025
Price change to FTTP Up to 0.5Mbit/s / 0.5Mbit/s Advanced Connection Charge

NGA2001/25

03-02-2025
Correction to FTTP and FOD Bandwidth Rental Withdrawals notified in ACCN OR961

NGA2027/24

20-12-2024
Proactive FTTP Upgrades process launch

NGA2026/24

13-12-2024
Direct End Customer Contact FTTP Multi-Dwelling Unit Journey

NGA2024/24

11-12-2024
GEA-FTTP (including FOD) price changes for April 2025

NGA2025/24

11-12-2024
GEA-FTTP Subsequent Provide Connection price reduction to £0 from January 2025

NGA2023/24

03-10-2024
Withdrawal of Fibre Voice Access (FVA)

NGA2022/24

26-09-2024
Direct end customer contact – FTTP business end customer appointed provision

NGA2021/24

02-09-2024
Next steps for the Proactive FTTP Upgrade journey

NGA2019/24

30-08-2024
Withdrawal of Fibre Voice Access (FVA)

NGA2018/24

01-08-2024
FTTP Uninhabitable order journey and Ruggedised ONT Pilot details

NGA2017/24

26-07-2024
FTTP Locate Update

NGA2016/24

18-07-2024
FTTP Tail: hyper-care trial – Change of URL

NGA2014/24

13-06-2024
FTTP end customer voucher scheme trial

NGA2012/24

03-06-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment – clarification

NGA2011/24

31-05-2024
2.5Gb ONT Trial Extension

NGA2010/24

29-04-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment

NGA2009/24

11-04-2024
FTTP Hybrid Proof of Concept extension

NGA2007/24

28-03-2024
Multiport ONT for FTTP launch

NGA2008/24

28-03-2024
2.5G ONT Seeding Trial – revised notice period

NGA2006/24

28-03-2024
Shallow Build Trial extension

NGA2005/24

27-03-2024
Extension to Special Offer for FTTP Proactive Same CP Upgrades

NGA2004/24

22-03-2024
Direct End Customer Contact: End Customer “Cancel” Responses – PoC (Proof of Concept)

NGA2002/24

12-02-2024
Update: Introduction of email as additional contact channel for FTTP provision postponed

NGA2003/24

12-02-2024
Launch of new FTTP speed tiers

NGA2001/24

30-01-2024
Direct End Customer Contact – Introduction of email on FTTP provision

NGA2028/23

21-12-2023
FTTP CP Missed Appointments: CP Re-appointing POC

NGA2026/23

15-12-2023
FTTP Permission to Work Trial

NGA2025/23

05-12-2023
Launch of FTTP Advanced on 2 January 2024

NGA2024/23

30-11-2023
1Gbit/s+ Pilot Extension

NGA2023/23

20-10-2023
FTTP Tail: hyper-care trial

NGA2022/23

01-09-2023
1Gbit/s+ Pilot Extension

NGA2021/23

24-08-2023
Shallow Build Trial extension

NGA2020/23

16-08-2023
Expanding CP Engineer for Overhead Installs Trial Notification

NGA2019/23

31-07-2023
Rack Mounted Universal Fibre Solution for Multiple Occupancy Units Trial

NGA2018/23

31-07-2023
Special Offer for FTTP Proactive Same CP Upgrades

NGA2016/23

12-07-2023
Direct End Customer Contact – FTTP Appointed Provision Relaunch

NGA2015/23

27-06-2023
1Gbit/s+ Pilot Extension

NGA2014/23

19-06-2023
FTTP Advanced Pilot Extension

NGA2013/23

15-06-2023
Direct End Customer Contact – Appointed Repair FTTP3 LTOK Troubleshooting and Remote Closure

NGA2012/23

01-06-2023
2.5Gb ONT trial (installation for specified FTTP bandwidths)

NGA2011/23

31-05-2023
Shallow Build Trial extension

NGA2009/23

10-05-2023
FTTP on Demand non-binding estimate and complex survey

NGA2008/23

05-05-2023
GEA-FTTP Equinox Waiver for Small CPs

NGA2007/23

25-04-2023
FTTP post-PONR cancellation charges policy update

NGA2006/23

11-04-2023
Sales query collaboration - proof of concept

NGA2005/23

17-03-2023
Postponed launch of Equinox 2

NGA2004/23

10-03-2023
FTTP Direct End Customer Contact – FTTP Non-Visited Orders

NGA2003/23

01-03-2023
FTTP Advanced Pilot Extension

NGA2002/23

28-02-2023
1Gbit/s+ Pilot Extension

NGA2001/23

25-01-2023
Shallow Build trial

NGA2021/22

21-12-2022
GEA-FTTP Fibre Voice Access (FVA) price change for April 2023

NGA2020/22

14-12-2022
CP Engineer Pilot Notification

NGA2019/22

14-12-2022
Application of indexation to GEA-FTTP Equinox pricing for 2023/24, Equinox waiver relating to requirement for CPs to use specified order journeys in certain circumstances, and other GEA-FTTP price changes from 1 April 2023.

NGA2017/22

30-11-2022
FTTP Advanced Pilot Extension

NGA2015/22

29-11-2022
Briefing on Openreach handling of Step 1 contact and escalations

NGA2014/22

15-11-2022
Saturday Appointing for FTTP

NGA2013/22

07-11-2022
10Gb Cablelink Special Offer: Buy Three Get One Free

NGA2012/22

01-11-2022
1Gbit/s+ Pilot Pricing Launch

NGA2011/22

23-09-2022
FTTP New Sites pre-order process update

NGA2010/22

22-08-2022
Saturday Appointing for FTTP

NGA2009/22

22-07-2022
GEA-FTTP: Switch on of GEA-FTTP Pre-order 2_0

NGA2008/22

21-06-2022
Saturday Appointing for FTTP

NGA2007/22

21-06-2022
Equinox Special Offer Registration Window Reopening from 1 August 2022 for 1 month

NGA2006/22

16-06-2022
Adoption of current temporary FTTP Dead on Arrive (DOA) Service Level Guarantee (SLG) framework.

NGA2005/22

13-06-2022
FTTP on Demand update on the notification of stop sell

NGA2004/22

12-04-2022
Launch of FTTP Advanced install Pilot

NGA2003/22

28-03-2022
FTTP Desk Assure trial

NGA2002/22

22-03-2022
Special Offer for Trials of Accelerated Migrations to GEA- FTTP

NGA2001/22

08-02-2022
FTTP speed test trial

NGA2027/21

23-12-2021
GEA-FTTP Price Changes (including FVA and FOD)

NGA2026/21

23-12-2021
Application of indexation to GEA-FTTP Equinox pricing for 2022/23

NGA2025/21

10-11-2021
FTTP speed test trial

NGA2024/21

01-11-2021
FTTP on Demand near network commercial trial

NGA2023/21

01-11-2021
Saturday Appointing for FTTP

NGA2022/21

01-11-2021
FTTP on Demand coverage expansion

NGA2021/21

04-10-2021
GEA-FTTP Equinox Offer

NGA2020/21

01-10-2021
Launch of FTTP Subsequent Provide (as remote activation)

NGA2019/21

29-09-2021
GEA-FTTP Equinox Offer

NGA2018/21

20-07-2021
GEA-FTTP build to the wall trial

NGA2016/21

30-06-2021
FTTP Cancellation Charges – Change of price list description

NGA2015/21

24-06-2021
Drop-in sessions supporting Tranche 1a FTTP exchange upgrade stop sell

NGA2014/21

23-06-2021
Openreach is announcing a further 551 more locations in our FTTP build plan

NGA2013/21

23-06-2021
GEA-FTTP 1 Gigabit GEA Cablelink special offer

NGA2012/21

28-05-2021
GEA-FTTP Only Offer v2 updates

NGA2011/21

28-05-2021
Openreach is announcing FTTP build plans to upgrade millions more rural homes and businesses

NGA2010/21

21-05-2021
Closure of FTTP Bulk update trial

NGA2009/21

18-05-2021
10 Gigabit GEA Cablelink for GEA-FTTP special offer

NGA2008/21

15-04-2021
GEA-FTTP Minimum Term Period (Amendment to ACCN OR706)

NGA2007/21

31-03-2021
GEA-FTTP, FVA and FOD Price Changes

NGA2005/21

25-03-2021
FTTP Provision – new structured notes

NGA2004/21

19-03-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates

NGA2003/21

09-03-2021
Saturday appointing for GEA-FTTP

NGA2002/21

29-01-2021
GEA-FTTP Only Offer v2 – Lockdown related updates

NGA2001/21

20-01-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates

NGA2029/20

23-12-2020
10 Gigabit GEA Cablelink for GEA-FTTP special offer

NGA2028/20

23-12-2020
GEA-FTTP Localised Marketing offer

NGA2030/20

23-12-2020
GEA-FTTP for Business Trial

NGA2027/20

22-12-2020
GEA-FTTP Only offer - Changes to the existing offer

NGA2026/20

10-12-2020
Saturday appointing for GEA-FTTP

NGA2025/20

23-11-2020
Removal of the tactical KCI 2.8 (FTTP)

NGA2024/20

03-11-2020
BULK UPDATES - Trial for FTTP Provision

NGA2024/19

18-10-2020
10 Gigabit GEA Cablelink for GEA-FTTP special offer

NGA2023/20

15-09-2020
Openreach is announcing a further 67 locations being added to our FTTP build plan

NGA2022/20

13-08-2020
GEA-FTTP Premium Connection Launch

NGA2021/20

29-07-2020
Openreach is announcing the largest full fibre build in the hardest to reach final third of the UK

NGA2020/20

28-07-2020
GEA-FTTP Only offer - Changes to the existing offer

NGA2019/20

22-07-2020
Saturday appointing for FTTP

NGA2018/20

15-07-2020
HUD strategic solution for raising cases for FOD

NGA2017/20

14-07-2020
Standard site visit reason availability for Gfast

NGA2016/20

10-07-2020
Current CSM desk performance

NGA2015/20

12-06-2020
Salisbury is Openreach's first fully fibred city

NGA2014/20

01-06-2020
Fibre on Demand (FoD) price changes and introduction of new speeds

NGA2013/20

20-05-2020
Bringing forward provision appointments on behalf of CPs

NGA2012/20

28-04-2020
Notice of FTTP Transition Discount Removal

NGA2010/20

25-03-2020
GEA-FTTP two-tiered cancellation charge

NGA2009/20

24-03-2020
GEA-FTTP for Business Trial

NGA2008/20

04-03-2020
Openreach consultation response on GEA-FTTP for Business

NGA2007/20

03-03-2020
Gfast full launch & pricing

NGA2006/20

02-03-2020
GEA-FTTP Working Line Takeover

NGA2005/20

27-02-2020
Openreach to launch new GEA-FTTP speed tiers

NGA2003/20

24-02-2020
GEA-FTTP for Business trial

NGA2002/20

27-01-2020
New FTTP locations in market towns, villages and rural areas

NGA2001/20

17-01-2020
Launch of eChat Service for Fibre to the Premises (FTTP)

NGA2032/19

31-12-2019
Update: Modem Compliance Testing (MCT) change of formwize addresses

NGA2031/19

16-12-2019
Modem Compliance Testing (MCT) Change of Formwize Address

NGA2030/19

03-12-2019
CORRECTION: GEA-FTTP Only offer

NGA2028/19

14-11-2019
Invitation to ForViva meeting on 17 December 2019

NGA2027/19

07-11-2019
Refresh of the FFIB Standard Terms and Conditions

NGA2026/19

04-11-2019
GEA-FTTP Localised Marketing offer

NGA2025/19

24-10-2019
FTTP on Demand price list format update

NGA2023/19

16-10-2019
Launch pricing for two Ultrafast Site Visit Reasons (SVR)

NGA2022/19

10-10-2019
Economic benefits of full fibre broadband in the UK plus a blueprint for faster build

NGA2021/19

06-10-2019
Launch of village trials to boost rural full fibre

NGA2020/19

01-10-2019
29 new Fibre First FTTP locations announced

NGA2019/19

22-09-2019
GEA-FTTP order tracking tool - Launch of the HUD

NGA2018/19

17-09-2019
GEA-FTTP 115/20, 220/30, 550/75 & 1000/115 Mbps launch date and price notification

NGA2017/19

12-09-2019
FTTP Bandwidth Modification special offer

NGA2016/19

10-09-2019
Openreach Gfast deployment plans

NGA2015/19

09-09-2019
Point of Sale Best Practice Guide For GEA-FTTP

NGA2014/19

28-08-2019
Consultation response extension GEA-FTTP for Business

NGA2013/19

02-08-2019
36 new Fibre First FTTP locations announced

NGA2012/19

29-07-2019
Gfast Early Market Deployment Launch (EMDL) Pricing Available Now

NGA2010/19

21-07-2019
GEA-FTTP for Business Consultation Document

NGA2011/19

21-07-2019
FTTP and FVA List Price Changes

NGA2009/19

30-06-2019
Gfast Early Market Deployment Launch Pricing

NGA2008/19

27-06-2019
Change to Gfast minimum selling rule

NGA2007/19

20-06-2019
Notification of Fibre Voice Access stop sell

NGA2006/19

16-06-2019
Inside Out Engineering Concept Trial

NGA2005/19

12-06-2019
Notice of change to the SNNs used in GEA-FTTP provide orders

NGA2004/19

22-05-2019
CP proof of concept phase for our GEA-FTTP order tracking tool

NGA2003/19

26-03-2019
GEA-FTTP 330/50 Mbps special offer extension

NGA2002/19

14-03-2019
10 Gigabit GEA Cablelink selected exchange special offer

NGA2001/19

31-01-2019
GEA-FTTP selected exchange trial offer