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Briefings

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GEN107/19

16-12-2019
Changes to High Impact Provision Of Service (HIPOS) escalation route

GEN103/19

09-12-2019
Notification of Product Stop Sells for the Salisbury and Mildenhall Trials

GEN104/19

09-12-2019
Notification of Salisbury and Mildenhall trials start date

GEN105/19

09-12-2019
Invitation to attend an event on the future of WLR and related products

GEN102/19

06-12-2019
Impacts to our Customer Service team

GEN100/19

27-11-2019
EMP system test which will change the prefix to order/fault report references in EMP

GEN101/19

27-11-2019
Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

GEN099/19

25-11-2019
UPDATE: Agile appointing Proof of Concept

GEN097/19

22-11-2019
Introduction of a new region for Dark Fibre X (DFX)

GEN098/19

22-11-2019
Full Launch of Dark Fibre X product

GEN096/19

20-11-2019
EiVA to eChat hand-off technical trial

GEN095/19

15-11-2019
Agile appointing Proof of Concept

GEN094/19

14-11-2019
Notification of intention to withdraw all Broadband Boost Products.

GEN093/19

05-11-2019
Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

GEN092/19

01-11-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

GEN091/19

31-10-2019
Named Engineer Process Reminder

GEN090/19

31-10-2019
ECC Pricing Update, effective from 2 December 2019 and 31 January 2020

GEN089/19

30-10-2019
Review of Local Loop Unbundling (LLU) Ancillaries Prices

GEN088/19

30-10-2019
Openreach Webservice/XML Gateway. Decommissioning of old stack Infrastructure

GEN085/19

24-10-2019
EMP system test which will change the prefix to order/fault report references in EMP

GEN086/19

24-10-2019
Version withdrawal of XML services as part of EMP Release R4300

GEN084/19

23-10-2019
Update on our CSM site in Pune India affected by the elections

GEN083/19

17-10-2019
CSM site in Pune India will be affected by the elections

GEN081/19

15-10-2019
Changes to SOGEA escalation routes

GEN080/19

15-10-2019
Changes to Application Service Desk escalation routes

GEN082/19

15-10-2019
Changes to Premium Business Helpdesk escalation routes

GEN079/19

02-10-2019
Site Specific Risk Assessment Method Statement (SSRAMS) New Process Trial

GEN078/19

27-09-2019
Invitation to the WLR withdrawal industry consultation working group

GEN077/19

26-09-2019
Changes to ISDN2 and ISDN30 escalation routes

GEN076/19

25-09-2019
Introduction of two new regions for Dark Fibre X (DFX)

GEN075/19

20-09-2019
Issue with a change scheduled to be deployed in EMP R4150 on 21 September 2019

GEN073/19

19-09-2019
Changes to bridge case target SLAs

GEN074/19

19-09-2019
Updated Confidential SOR Process

GEN071/19

13-09-2019
Notice of change to wabilling@bt.com email account

GEN072/19

13-09-2019
FTTP Exchange/Single Order Exchange Upgrade trials consultation response

GEN070/19

06-09-2019
Openreach event:Future of WLR and related products-LONDON-17Sep2019,CHANGE OF VENUE

GEN069/19

30-08-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

GEN067/19

19-08-2019
The Electronic Communications Code(Conditions and Restrictions)Regulations 2003

GEN068/19

19-08-2019
Premium Business Helpdesk Proforma Change

GEN065/19

15-08-2019
Non-Standard Lines Price Changes

GEN066/19

15-08-2019
Engineering and Service Solutions Price Changes

GEN064/19

08-08-2019
Network delivery under The Electronic Communications Code Regulations

GEN062/19

08-08-2019
Soft Launch of Dark Fibre X product (including prices)

GEN063/19

08-08-2019
Notice of GBBU User Guide version update

GEN059/19

07-08-2019
Weather conditions in India

GEN057/19

02-08-2019
SOR8492: CP personnel working beyond the NTE - in-life process launch

GEN058/19

02-08-2019
SOR8492: CP personnel working beyond the NTE - in-life process launch

GEN056/19

25-07-2019
Consultation response extension FTTP Exchange/Single Order Exchange Upgrade trials

GEN054/19

18-07-2019
Bulk Modification Price Change

GEN055/19

18-07-2019
Project Services Optional Services

GEN053/19

04-07-2019
Invitation to attend an event on the future of WLR and related products

GEN052/19

02-07-2019
SLU Portfolio price changes

GEN051/19

01-07-2019
Notice of change to wabilling@bt.com email account

GEN050/19

27-06-2019
Fibre Cable (ECC) Price Change

GEN049/19

25-06-2019
WLR withdrawal programme - subscribe to our newsletter

GEN049/19

25-06-2019
WLR withdrawal programme - subscribe to our newsletter

GEN048/19

17-06-2019
Consultation response on upgrading UK's digital infrastructure with GEA-FTTP

GEN047/19

17-06-2019
Consultation on FTTP Exchange Upgrade and Single Order Exchange Upgrade trials

GEN045/19

06-06-2019
Invitation to join a knowledge call on the WLR withdrawal programme

GEN044/19

06-06-2019
UPDATE:Invitation to the WLR/SOTAP industry consultation working group

GEN042/19

22-05-2019
SDEDS Server Certificate Renewal

GEN040/19

20-05-2019
Invitation to the WLR / SOTAP industry consultation working group

GEN041/19

20-05-2019
Electrical compliance requirements for LLU and Access Locate Points of Presence

GEN039/19

16-05-2019
Password protection of attachments

GEN038/19

14-05-2019
Openreach to update design of end customer website

GEN037/19

13-05-2019
EiVA chatbot availability in production

GEN036/19

08-05-2019
Customer Service Management (CSM) teams

GEN035/19

01-05-2019
Response extension for Upgrading the UK's digital infrastructure consultation

GEN033/19

18-04-2019
Notification of the deployment of a change which was scheduled in EMP R4000 on 23 March 2019

GEN032/19

16-04-2019
Notification of amendments to changes scheduled to be deployed in EMP R4000+

GEN031/19

15-04-2019
CSM site in Pune India will be affected by the national elections

GEN030/19

01-04-2019
Publication of a revised dimensioning tool for the Flexible Comingling Product (FCP)

GEN029/19

26-03-2019
Invitation to the WLR / SOTAP industry consultation working group

GEN028/19

25-03-2019
Revised space licence fees for LLU and Access Locate

GEN027/19

22-03-2019
Notification of amendments to a change scheduled to be deployed in EMP R4000 on 23 March 2019

GEN026/19

21-03-2019
Openreach consultation on an exchange-based approach to upgrading the UK's digital infrastructure

GEN025/19

20-03-2019
Notification of amendments to changes scheduled to be deployed in EMP R4000 on 23 March 2019

GEN024/19

20-03-2019
Migration of legacy SDEDS to new Openreach Infrastructure

GEN023/19

13-03-2019
Notification of an amendment to a change scheduled to be deployed in EMP R4000 on 23 March 2019

GEN021/19

08-03-2019
Industry consultation on the UKs digital infrastructure

GEN022/19

08-03-2019
Removing visit save on simultaneous provide of WLR3 / LLU MPF and GEA-FTTC

GEN020/19

05-03-2019
Automatic Compensation - changes to support our customers

GEN019/19

04-03-2019
Change to SIM2 orders matching period

GEN017/19

04-03-2019
e-Chat for CP Complaints - Trial

GEN018/19

04-03-2019
Changes to Openreach Portal Contact Us Page

GEN016/19

28-02-2019
TRC and SFI prices for 2019/20

GEN014/19

20-02-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products

GEN015/19

19-02-2019
Pilot and roll-out of capability for Openreach IP authentication on GEA-FTTC services

GEN013/19

19-02-2019
EiVA Chatbot Proof of Concept

GEN012/19

15-02-2019
Notice of GBBU User Guide version update

GEN010/19

08-02-2019
CP contact routes for DSO & ECRT teams

GEN011/19

08-02-2019
Emergency Welfare Process Development Review

GEN009/19

31-01-2019
Rollback of Change Deployed within EMP R3950 on 19 January 2019

GEN008/19

30-01-2019
Invitation to the WLR / SOTAP industry consultation working group

GEN007/19

24-01-2019
Notification of Contracts - data protection changes

GEN006/19

24-01-2019
Improving the way new requests are raised to the Openreach Data Integrity Team

GEN005/19

18-01-2019
Statement of Requirements System Changes

GEN004/19

17-01-2019
EMP Release - raising manual Emergency Welfare faults

GEN003/19

10-01-2019
Statement of Requirements System Changes

GEN002/19

09-01-2019
CP personnel working beyond the Network Termination Equipment (NTE) Proof of Concept extension

GEN001/19

07-01-2019
Reminder to register for the next WLR withdrawal industry consultation sub working group session

GEN106/20

Openreach Presents: The UK Digital Upgrade