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Everything you need to know about changes and developments to our products and services.
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All updates
GEN025/25
12-03-2025
Direct End Customer Contact - FTTP Appointed Provision end customer “Cancel” responses process moving to business as usual
NGA2003/25
27-02-2025
Launch of GEA FTTP 1Gbps symmetric speed tier for BDUK Type C premises
February 2025
GEN016/25
19-02-2025
Direct End Customer Contact FTTP Appointed Provision Delay Communications Phase 2
GEN015/25
19-02-2025
Direct end customer contact – FTTP Appointed Provision CP missed reappointing process moving to business as usual
GEN013/25
13-02-2025
Planned changes to the Openreach Local Access Dataset (LAD), that remap
postcodes of 5 exchanges scheduled for closure, within the Priority Exchange Exit 2030 programme to their nominated Openreach Handover Point (OHP) exchange
GEN012/25
13-02-2025
Direct end customer contact - FTTP business end customer journey (appointed provision)