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Everything you need to know about changes and developments to our products and services.

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All updates

ETH012/24

01-07-2024
Reductions to EBD Cancellation Charges and EAD and EBD Early Termination Charges adjustment percentages

WLR014/24

01-07-2024
Notice of scheduled outages of billing system for 26 July 2024

WLR015/24

01-07-2024
Notice of scheduled outages of billing system for Q3 2024/25

GEN064/24

01-07-2024
Update following Space and Power June 2024 IWG

GEN062/24

01-07-2024
Changes to 4 MDF IDs within the LAD File 07 February 2024 EE LA offer final file. No changes have been made to the postcode mapping of any Exchange 1141 codes.

GEN063/24

01-07-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN061/24

26-06-2024
Openreach Annual Review 2024

ETH011/24

25-06-2024
Excess Construction Charge (ECC) Fixed Fee Update

GEN060/24

21-06-2024
Bulk Modification price changes

WLR013/24

19-06-2024
Notice of scheduled outages of billing system for July 2024

GEN057/24

14-06-2024
CP action for One Touch Switch trials

GEN058/24

14-06-2024
Direct End Customer Contact – Welcome to Service

GEN059/24

14-06-2024
Direct End Customer Contact – Tactical visit injection on FTTP non-visited order journeys

NGA2014/24

13-06-2024
FTTP end customer voucher scheme trial

GEN056/24

13-06-2024
Openreach changes in support of One Touch Switch go-live

NGA2012/24

03-06-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment – clarification

GEN055/24

03-06-2024
CP Portal and Reseller Portal are moving to the cloud

GEN054/24

31-05-2024
LLU and Access Locate Power Price Update