Contracts
Connectivity services contract
This is where you’ll find details about the contract you sign up to when you buy our Ethernet products. We include contract text, contract changes and other relevant details.
Here’s the contract for connectivity services. You’ll find contractual information for FlexZone here.
Contractual Information
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Connectivity services conditions V19 2 May 2022
Size: 323 KB Download -
Connectivity services schedule 1 - Definitions V31 2 May 2022
Size: 268 KB Download -
Connectivity services schedule 2 - Service V31 2 May 2022
Size: 274 KB Download -
Connectivity services schedule 3 – forecasting – 6 November 2012
Size: 103 KB Download -
Connectivity Services Schedule 4 - Service Levels V19 2 May 2022
Size: 280 KB Download -
Connectivity services schedule 5 – migration – 20 August 2019 v7
Size: 113 KB Download -
Connectivity services schedule 6 – data processing – 21 February 2019 v1
Size: 337 KB Download -
Connectivity services contract form – 14 December 2009 v1
Size: 40 KB Download
Internal reference offer (IRO)
This offer applies to EAD, EBD and BTL products.
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