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Everything you need to know about changes and developments to our products and services.

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All updates

NGA2006/25

09-04-2025
Proactive FTTP Upgrades - Process description update

NGA003/25

09-04-2025
Bandwidth Modify price decrease for GEA-FTTC and SOGEA lines upgrading to 80/20Mb

NGA2005/25

09-04-2025
Launch of £0 Proactive FTTP Upgrades

GEN037/25

09-04-2025
Notice of scheduled outages of billing system for Q2 2025/26

GEN039/25

09-04-2025
CPs to refrain from providing Personally Identifiable Information

GEN040/25

09-04-2025
Direct End Customer Contact - FTTP Appointed Provision end customer “Cancel” responses process moving to business as usual

GEN038/25

09-04-2025
Notice of scheduled outages of billing system for 9 May 2025

ETH006/25

08-04-2025
Go Direct - Intelligent Contact Management

ETH005/25

02-04-2025
Correction to Optical April 2025 price changes

GEN034/25

01-04-2025
Implementation of Exchange Exit Stop Sell 01 April 2025

GEN036/25

01-04-2025
Notice of scheduled outages of billing system for 25 April 2025

GEN035/25

31-03-2025
This briefing is to inform CPs about changes to the Openreach Local Access Dataset (LAD), LA offer 5 new exchanges file.

GEN033/25

28-03-2025
Invitation to the Quarterly All IP and Exchange Exit Industry Update (formerly known as Transitioning Copper Services to All IP working group)

GEN031/25

27-03-2025
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer extension

WLR001/25

26-03-2025
Update to WLR and ISDN Ancillaries Prices

LLU009/25

25-03-2025
Minor price adjustments to 2 LLU Tie Cables charges and an additional note for pricing transparency

LLU010/25

25-03-2025
Sub Loop Unbundling (SLU) price changes

GEN030/25

25-03-2025
Number Portability Geographic Pricing Changes

GEN029/25

21-03-2025
Exchange exit contract published and CP contract information request