Contractual information



Data privacy

Please follow the link to access the data privacy information for Communications Providers.

Openreach ancillary documents

Please follow the links to access the latest status of ancillary documents and our price list entries for notification.

Physical Infrastructure Access

Follow the link below to access the Physical Infrastructure Access contracts page.

Ethernet Services

Follow the link below to access the Ethernet Services contracts page.

Service Products

Follow the link below to access the Service Products contracts page.

Ultrafast & Superfast Fibre Access

Follow the link below to access the Ultrafast & Superfast Fibre Access contracts page.

Copper products - WLR3

Follow the link below to access the WLR3 contracts page.

Copper products - LLU

Follow the links below to access the LLU contracts pages.

Copper products - SLU

Follow the links below to access the Sub-Loop Unbundling contracts pages.

Access Locate

Follow the links below to access the Access Locate contracts pages.

Contract Management Mechanism

The contract management mechanism provides customers with a process to escalate and resolve issues that arise when negotiating terms and conditions of supply with BT.

Best Practice Guide

The Best Practice Guide provides a framework as part of the "contracts group(s)" when negotiating terms and conditions of supply for each of the Openreach portfolio products.