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All updates

GEN085/24

10-10-2024
Urgent Health and Safety Notice for All Collocate and Access Locate Communications Providers

WLR018/24

02-08-2024
Notice of scheduled outages of billing system for 03rd August 2024

GEN037/24

02-04-2024
Furthering for telecare on SOTAP

GEN014/24

01-02-2024
Delay in direct debit collections

GEN004/24

04-01-2024
Furthering for telecare

GEN092/23

21-12-2023
Furthering for telecare

GEN024/23

11-04-2023
Issue with minimum lead times on migrations to SOGEA

GEN023/23

05-04-2023
Issue with Minimum Lead Times on migrations to SOGEA

WLR010/22

02-09-2022
Notice of essential maintenance outage of billing system for September 2022

NGA2007/22

21-06-2022
Equinox Special Offer Registration Window Reopening from 1 August 2022 for 1 month

ETH045/21

16-09-2021
Urgent Communication - Ethernet system failure

ETH011/21

19-03-2021
Update on Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

ETH020/20

11-05-2020
EAD special offer relating to deferred service for EAD 100Mb and 1Gb products

GEN024/20

21-04-2020
Supporting UK Small and Medium Enterprises (SMEs)

GEN025/20

21-04-2020
Supporting UK Small and Medium Enterprises (SMEs)

ETH016/20

15-04-2020
Process to avoid EMP EAD, EBD and DFX order cancellation due to customer delays

GEN023/20

14-04-2020
Supporting UK Small and Medium Enterprises (SMEs)

GEN009/19

31-01-2019
Rollback of Change Deployed within EMP R3950 on 19 January 2019