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All updates

GEN028/24

22-03-2024
Openreach intention to Pilot SOTAP for Analogue product from 1st May 2024

GEN027/24

21-03-2024
ECC and PIA ancillary items price changes

GEN026/24

19-03-2024
This briefing provides an update on the impacts of the PSTN charter on the three Exchange Exit pilot exchanges – Deddington, Kenton Road and Ballyclare

GEN025/24

18-03-2024
Transflex – CP ability to share documents via View My Job

GEN023/24

05-03-2024
CP access to Openreach failed reappointing books now available for FTTP in addition to FTTC, MPF and SOGEA

GEN024/24

05-03-2024
Pricing for new orders in 99 exiting exchange areas

GEN021/24

27-02-2024
CP Portal update: Customer IT Zone page – Migration to the Dashboard

GEN022/24

27-02-2024
Direct End Customer Contact – Non-FTTP Provision move to strategic

GEN020/24

26-02-2024
CP Payment date for March 2024 invoices

GEN019/24

22-02-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN017/24

16-02-2024
Publication of the Salisbury and Mildenhall All IP trials Post Implementation Review (PIR) on the CP Portal

GEN018/24

16-02-2024
End customer calendar reappointing portal launch

GEN016/24

02-02-2024
An update on the impact of the PSTN charter on the Deddington Exchange Exit pilot

GEN015/24

01-02-2024
Extending the WLR UK Stop Sell exemption beyond 28 March 2024

GEN014/24

01-02-2024
Delay in direct debit collections

GEN013/24

29-01-2024
10Gb GEA Cablelink Special Offer

GEN012/24

26-01-2024
FTTP order rejections on historic addresses

GEN011/24

22-01-2024
Amendment to notification of Tranche 15, 46 FTTP priority exchanges, stop sell implementation 17 February 2025.

GEN010/24

19-01-2024
Further support for CPs during partial acquisition scenarios when FTTP Priority Exchange Stop Sell rules apply

GEN009/24

18-01-2024
Update to industry on Openreach actions in relation to the charter entered into by telecoms providers in December 2023 to protect vulnerable end customers, in particular those with telecare devices.