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Everything you need to know about changes and developments to our products and services.

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All updates

GEN010/24

19-01-2024
Further support for CPs during partial acquisition scenarios when FTTP Priority Exchange Stop Sell rules apply

GEN003/24

03-01-2024
CP access to Openreach failed reappointing books

GEN001/24

02-01-2024
Customer Service Plans update

GEN090/23

21-12-2023
Version withdrawal of XML services as part of EMP Release R5500

PIA007/23

27-11-2023
Industry Briefing for Managing Asbestos in the Openreach Network

GEN065/23

17-10-2023
Openreach Webservice/XML Gateways New Enterprise Cloud Sites Introduction

GEN059/23

27-09-2023
Portal and Reseller Portal are moving to the cloud

ETH026/23

14-09-2023
Optical Spectrum Services – Simplified cease process – OSA/OSEA

GEN047/23

16-08-2023
Raising Network Relocation Orders

GEN044/23

31-07-2023
Enhancement to Restoration of Service process

GEN029/23

10-05-2023
CPs to use Sabor, our replacement for OR Siebel

NGA2009/23

10-05-2023
FTTP on Demand non-binding estimate and complex survey

GEN017/23

17-03-2023
Managing FTTP orders within FTTP Priority Exchange areas where ECCs apply

GEN007/23

23-01-2023
Eco Repair for Ethernet Cablelink moving to Sabor

GEN004/23

16-01-2023
Designated Vendor Direction (DVD) against Huawei Technologies

GEN002/23

06-01-2023
Version withdrawal of XML services as part of EMP Release R5200

GEN088/22

12-12-2022
Full adoption of Sabor and closure of Eco X

ETH048/22

27-10-2022
Ethernet Cablelink exchange based order forecasting template