LLU contract

Local Loop Unbundling and Sub-Loop Unbundling Access Network

Revised Access Network Facilities agreement schedules

Local Loop Unbundling and Sub-Loop Unbundling Access Network

LLU contracts information

If you have any queries relating to the LLU contract, please contact Tracy Fenton (tracy.fenton@openreach.co.uk). Alternatively, please contact your Openreach Sales and Relationship Manager.

Revised Access Network Facilities agreement schedules

To download the different parts of the ANF Agreement click on the appropriate link below:

LLU Ancillary Documents

The ancillary documents can be accessed by clicking on the appropriate link below. Communications Providers will need access to the Openreach Portal. A full list of all ancillary documents can be found at:


Ancillary Document title Location/URL
Bulk Modify Process Description https://www.openreach.co.uk/orpg/home/products/serviceproducts/
Flexible Appointments Product Description https://www.openreach.co.uk/orpg/customerzone/products/
Forecasting Manual Copper forecasting manual currently being updated. The document will be
notified week commencing 18 September 2017
MPF SMPF Common Process Description https://www.openreach.co.uk/orpg/customerzone/products/
MPF, SMPF Fault Reporting and Repair Process Description https://www.openreach.co.uk/orpg/customerzone/products/
Process Manual for LLU Project Managed Activities https://www.openreach.co.uk/orpg/customerzone/products
Product Description for SFI2 https://www.openreach.co.uk/orpg/customerzone/products/
MPF SMPF Product Description https://www.openreach.co.uk/orpg/customerzone/products
SLG document https://www.openreach.co.uk/orpg/customerzone/products/serviceproducts
TRC document https://www.openreach.co.uk/orpg/customerzone/products/

For other Openreach accommodation contracts please see Access Locate and Sub Loop Unbundling.

Access Locate contracts information

Sub Loop Unbundling contracts information


Contract Changes in notification period

The contract changes shown in the documents below have been notified and will become effective from the dates indicated.

The issue number and text will be reviewed prior to consolidation into the current contract to ensure that the notified text is added sequentially, and adjusted accordingly, with current contract text. When notifications have been made they may not always have included text from other notifications which are still within the notification period.