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Everything you need to know about changes and developments to our products and services.

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All updates

GEN007/24

17-01-2024
Notification of product stop sells, Tranche 15 in 46 FTTP exchanges

GEN008/24

17-01-2024
Notification of tranche 11, 56 FTTP priority exchanges, stop sell implementation 16 February 2024. Realignment of 8 notified exchanges.

GEN006/24

15-01-2024
Withdrawal of eAOMP service

GEN005/24

08-01-2024
NGA Bulk Planned Engineering Work (PEW) Notifications

GEN004/24

04-01-2024
Furthering for telecare

GEN003/24

03-01-2024
CP access to Openreach failed reappointing books

GEN002/24

03-01-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN001/24

02-01-2024
Customer Service Plans update

GEN093/23

28-12-2023
Exchange exit: Openreach industry consultation response December 2023

GEN094/23

22-12-2023
Service Maintenance Levels and Bulk Modification price changes

GEN092/23

21-12-2023
Furthering for telecare

GEN091/23

21-12-2023
Change to the Internal Shift Expedite (per appointment) price

GEN090/23

21-12-2023
Version withdrawal of XML services as part of EMP Release R5500

GEN089/23

21-12-2023
Novations and Transfer of Service price changes

GEN088/23

20-12-2023
Delay to Openreach changes in support of One Touch Switch

GEN087/23

18-12-2023
ECC price changes from April 2024

GEN086/23

15-12-2023
Room Licence Fees price changes for April 2024

GEN085/23

12-12-2023
Openreach Webservice/XML Gateway’s New Enterprise Cloud Sites Traffic Introduction

GEN084/23

11-12-2023
Room Licence Fees price changes for April 2024

GEN082/23

11-12-2023
GEA Cablelink Price Changes for April 2024