GEN080/20 Change of contact details for Openreach Billing Dispute Escalations - All Products

12/10/2020    For Information

This briefing is for Communications Providers (CPs).

This briefing is to inform all CPs about a change to the contact details for Openreach Escalations relating to billing disputes.

We've published a briefing for CPs relating to a new email account to be used for all new Openreach Billing Dispute Escalations.