The Service Products portfolio consists of a range of products and services that are applicable across WLR, LLU, Ethernet and NGA. The portfolio includes Common Portfolio products, Number Portability, Events and Exhibitions Day Rate Charges, Novation Charges, Project Services and Engineering Services.
4.1 Common products (Subject to applicable LLU/SLU/WLR/Ethernet/GEA/Single Order (SO)/Dark Fibre/PIA Product Agreements)
File Name | Version | Issue date | File Type |
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4.1.1 Time Related Charges (Including Shifts) | N/A | 11/12/2024 |
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File Name | Version | Issue date | File Type |
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4.1.2 Excess Construction Charges | N/A | 19/12/2024 |
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File Name | Version | Issue date | File Type |
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4.1.3 Repair Service Levels | N/A | 11/12/2024 |
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File Name | Version | Issue date | File Type |
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4.1.4 Flexible and More Focused Appointments | N/A | 30/11/2023 |
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File Name | Version | Issue date | File Type |
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4.1.5 Novation and Transfer of Service Charges | N/A | 11/12/2024 |
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File Name | Version | Issue date | File Type |
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4.1.6 Abortive Visit Charge | N/A | 21/04/2022 |
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File Name | Version | Issue date | File Type |
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4.1.7 SSRAMS | N/A | 11/12/2024 |
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4.2 Non Standard Lines
File Name | Version | Issue date | File Type |
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4.2.1 Non Served Premises | N/A | 18/12/2023 |
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File Name | Version | Issue date | File Type |
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4.2.2 Line Protection for Hot Sites | N/A | 27/01/2022 |
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File Name | Version | Issue date | File Type |
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4.2.3 Short Duration Lines | N/A | 27/02/2025 |
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4.3 Number Portability Geographic
File Name | Version | Issue date | File Type |
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4.3.1 Number Portability Geographic | N/A | 25/03/2025 |
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File Name | Version | Issue date | File Type |
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4.3.2 Number Portability Imported Per Order This information has been transferred to the BT Wholesale Carrier Price List, which can be found on the BT Wholesale website at: http://www.btwholesale.com/pricing |
N/A | N/A |
File Name | Version | Issue date | File Type |
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4.3.3 Number Portability Operator Imported NTS Per Order Charges This information has been transferred to the BT Wholesale Carrier Price List, which can be found on the BT Wholesale website at: http://www.btwholesale.com/pricing |
N/A | N/A |
File Name | Version | Issue date | File Type |
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4.3.4 Openreach Data Management Charges for Geographic and Non Geographic Number Portability This information has been transferred to the BT Wholesale Carrier Price List, which can be found on the BT Wholesale website at: http://www.btwholesale.com/pricing |
N/A | N/A |
4.4 Engineering and Service Solutions
File Name | Version | Issue date | File Type |
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4.4.1 Events and Exhibitions Rate Charges | N/A | 30/05/2023 |
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File Name | Version | Issue date | File Type |
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4.4.2 Project Services | N/A | 02/10/2023 |
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File Name | Version | Issue date | File Type |
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4.4.3 Engineering Services | N/A | 11/12/2024 |
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File Name | Version | Issue date | File Type |
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4.4.4 Stand Alone Survey | N/A | 13/01/2025 |
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File Name | Version | Issue date | File Type |
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4.4.5 Office Services | N/A | 15/08/2019 |
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File Name | Version | Issue date | File Type |
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4.4.6 Advisory Services | N/A | 31/03/2022 |
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File Name | Version | Issue date | File Type |
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4.4.7 Network In Advance | N/A | 01/12/2020 |
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File Name | Version | Issue date | File Type |
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4.5 Openreach Network Information
File Name | Version | Issue date | File Type |
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4.5.1 Stopped Line Activation product | N/A | 20/08/2018 |
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