Incident communications reports  NGA: New process for Fibre to the Premises provision  Ethernet: Order contact email field on eCo  WLR: Notice of scheduled outages of billing system for Q4 2018/19  Ethernet: Ethernet Access Direct (EAD) on Legacy Platforms  Ethernet: Service Performance and Improvement - Monthly Newsletter  Ethernet: Openreach accelerated delivery in data centres  General: Trial and Pilot of removing Visit Save on Simultaneous Provide of WLR3 / LLU MPF with GEA-FTTC  NGA: Change to the default Dynamic Line Management (DLM) profile applied after a singleton migration  Ethernet: Openreach OSEA Cisco Variant: Closure Notification