Incident communications reports  Ethernet: Change to the Early Handover process used for EAD orders on EMP  General:View my Job - small change to eCHAT button due in EMP Release 3800+ - 9 August 2018  General: Improving the copper remote line test service by using Service Layer Data trial  General: LLU, WLR and GEA Price Changes  Ethernet: Update on the revised provision SLG for Ethernet Access Direct (EAD) in competitive areas  WLR: Notice of scheduled outages of billing system for Q3 2018/19  General: View my Job - small change to eCHAT button due in EMP Release 3800 - 25 July 2018  Ethernet: Optical Spectrum Access (OSA) Filter Connect XG210 pre-launch call 29 June 2018  Ethernet: Optical Spectrum Access (OSA) Filter Connect XG210 available from 18 July 2018