Incident communications reports  Full Launch of Dark Fibre X product  Introduction of a new region for Dark Fibre X (DFX)  EAD Migrations from eCo to EMP  KCI Performance measure  Ethernet Access Direct (EAD)  GEA-FTTC - improved processes to fix network routing delays  WLR Calls Pence Per Call billing reimbursements  EiVA to eChat hand-off technical trial  LLU EMP weekly headline report