NGA002/19 Launch of a new fault reporting process for GEA Cablelink

06/02/2019    For Information

This briefing is for NGA Communications Providers (CPs).

This briefing is to inform all CPs that Openreach is launching a new fault reporting process for GEA Cablelink.

From Monday 11 February 2019, CPs will be able to submit GEA Cablelink fault reports to Openreach at any time (24/7/365). All CPs are encouraged to read the briefing and refer to the updated Customer Service Plan for details of the new process.

Click here to read the full briefing. Please note that you'll need your Openreach portal ID and password.

Issued by GC

The contents of this briefing are accurate at the time of writing and are subject to change.

If you wish to discuss the information contained within this brief, please contact your Sales and Relationship Manager.

If you would like to be notified as soon as briefings are posted onto the Openreach website, please subscribe to receive Openreach RSS feeds.

How to subscribe

If you would like to register for Alert update messages or pricing notifications, please click on the following link and complete the form

View all Form