GEN091/19 Named Engineer Process Reminder

31/10/2019    For Information

This briefing is for all Communications Providers (CPs) who use the Openreach Premium Business Helpdesk and/or the Named Engineer Process

This briefing is to remind CPs of the correct process to request a named engineer for an in-flight order.

Click here to read the full briefing. Please note that you'll need your Openreach portal ID and password.


The contents of this briefing are accurate at the time of writing and are subject to change.


If you wish to discuss the information contained within this brief, please contact your Business Development Manager.


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