GEN067/17 Non-Appointed Network Engineer Proof of Concept Extension

10/10/2017    For Action

This briefing is for all WLR, LLU and GEA-FFTC Communications Providers (CPs)

This briefing confirms the extension of the Non Appointed Network Engineer (NANE) Proof of Concept (PoC).

We've published a briefing informing industry of an extension of the NANE PoC, briefed out in GEN03917. We're offering CPs another opportunity to test our ability to improve the customer experience on WLR3, LLU and GEA-FTTC LTOK tasks by offering a chargeable NANE journey. CPs will be able to raise the task where CP insights indicate the issue exists outside the end customer's curtilage and is within the Openreach network.

Click here to read the full briefing. Please note that you'll need your Openreach portal ID and password.

Issued by GC

The contents of this briefing are accurate at the time of writing and are subject to change.

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