GEN061/17 Social media service affecting briefing

12/09/2017    For Information

This briefing is for all LLU, WLR and NGA Communications Providers (CPs).

This briefing updates CPs on the introduction of the Openreach social media team providing updates to end customers on open orders and faults via the @openreachGB Twitter channel from 9 October 2017 for CPs who opt into the service.

This briefing has been withdrawn.

Issued by GC

The contents of this briefing are accurate at the time of writing and are subject to change.

If you wish to discuss the information contained within this brief, please contact your Sales and Relationship Manager.

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