GEN059/17 Named Engineer escalation process

05/09/2017    For Information

This briefing is for WLR and LLU Communications Providers (CPs).

This briefing is to inform CPs about changes to the Named Engineer escalation process.

We’ve published a briefing for CPs relating to changes to the Named Engineer escalation process.

Click here to read the full briefing. Please note that you’ll need your Openreach portal ID and password.

Issued by GC

The contents of this briefing are accurate at the time of writing and are subject to change. 

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