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GEN049/17 Introduction of eChat button on Portal Dashboard and View my Job


20/07/2017    For Information

This briefing is for all Communications Providers (CPs)

This briefing is to inform CPs of the delivery of an eChat button on the Openreach Portal dashboard and View my Job (VMJ) application.

We’re introducing a new eChat button for use by CPs via the Portal dashboard and View my Job. This briefing is an update on the launch due in Release 3500 on 22 July 2017.

Click here to read the full briefing. Please note that you’ll need your Openreach portal ID and password.

Issued by GC


The contents of this briefing are accurate at the time of writing and are subject to change. 

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