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GEN041/20 New Circuit fault scheduling self-serve updates


25/06/2020    For Information

This briefing is for all Communications Providers (CPs).

This briefing is to inform all CPs that Openreach will be providing scheduling updates for New Circuit Fault (NCF) activities.

We are going to be enhancing notes on orders that have open NCF activities to provide better understanding of when the engineer will be assigned.

Click here to read the full briefing. Please note that you'll need your Openreach portal ID and password.

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The contents of this briefing are accurate at the time of writing and are subject to change.

 

If you wish to discuss the information contained within this brief, please contact your Business Development Manager.

 

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