GEN038/17 Notification of GEA, LLU and WLR3 contract changes

09/06/2017    For Information

This briefing is for all LLU, WLR and NGA Communications Providers (CPs)

This briefing is formal notification on 28 days' notice to Communications Providers of changes to the GEA, LLU and WLR3 contracts to reflect the new SLA and SLG for repeat faults introduced on 1 January 2017

Following its introduction on 1 January 2017 and agreement of changes to the contract changes with CPs, Openreach is pleased to announce changes to the GEA, LLU and WLR3 contracts to reflect the new SLA / SLG for repeat faults. Details of the changes to the contracts can be found on the Openreach portal at the following locations:

GEA contracts page notification

LLU contracts page notification

WLR3 contracts page notification


The contents of this briefing are accurate at the time of writing and are subject to change.

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