Openreach industry consultation


In May 2018 Openreach launched an industry consultation on: Upgrading the Access Network - the withdrawal of WLR products and the smooth transition to IP voice services. The consultation ran for ten weeks and closed on 27 July 2018.

Click here to read the full consultation response document. Please note that you'll need your Openreach portal ID and password.

Non Communications Providers (e.g. Trade associations etc.) can request a copy of the Openreach consultation document on: "Upgrading the Access Network: the withdrawal of WLR products and the smooth transition to IP voice services", the Openreach proposed order journey matrix for restricting WLR3 orders from September 2023 and the feedback template by sending an email to wlr.consultation.feedback@openreach.co.uk

In June 2019, Openreach launched a consultation on: FTTP Exchange Upgrade and Single Order Exchange Upgrade trialling.

Click here to read the full consultation document.


Consultation documents

Follow the links below to access the full consultation document, order journey matrix and feedback template. You will need to login to your Portal account.

Additional information

The links on this web page are designed to summarise all information that has been previously shared with industry and provide regular updates from working group sessions. You'll need to login to your Portal account to access the page.