Openreach industry consultation

Access Network consultation

 

Openreach has launched an industry consultation on upgrading the Access Network: the withdrawal of WLR products and the smooth transition to IP voice services.

It is relevant to all CPs, particularly those consuming WLR3 analogue, ISDN 2, ISDN 30, LLU SMPF, SLU SMPF, Narrowband Line Share and Classic products.

Non Communications Providers (e.g. Trade associations etc.) can request a copy of the Openreach consultation document on: "Upgrading the Access Network: the withdrawal of WLR products and the smooth transition to IP voice services", the Openreach proposed order journey matrix for restricting WLR3 orders from September 2023 and the feedback template by sending an email to wlr.consultation.feedback@openreach.co.uk

 

Why WLR is being withdrawn

  • Openreach plans to invest in fibre infrastructure rather than further invest in a new version of the PSTN.
  • Investment is already underway where broadband rather than voice will be the primary service
  • Global trend amongst telcos transitioning to support All IP delivery of voice
  • The PSTN supports a significant volume of voice services and will reach the end of its life in 2025
  • The PSTN supports Openreach WLR products and these will be withdrawn by the end of 2025
  • Future voice will be delivered over All IP networks

Impacted products and key dates

  • Impacted products collectively referred to as Wholesale Line Rental:
    • WLR3 analogue, ISDN 2, ISDN 30, LLU SMPF, SLU SMPF, Narrowband Line Share and Classic
  • Approach to restricting new supply:
    • Phased approach to withdrawal – sub order type, geographically and fibre roll out 
    • Migration approach: phased, planned and orphaned assets
  • September 2023 – Restriction of WLR3 new supply
  • December 2025 – Focus is on how we achieve the withdrawal of the WLR3 product set before the end of December 2025

Summary

Planning to use Industry Working Groups to manage specific elements:

  • Minimising end customer disruption – defining and protecting vulnerable end customers
  • Defining a supplier of last resort process
  • Impact on special services such as alarm lines, traffic lights, ATM and health monitoring devices
  • Number portability – consider if the current number porting process can support anticipated volumes
  • Contractual changes required to enable the withdrawal of WLR and associated products


Consultation documents

Follow the links below to access the full consultation document, order journey matrix and feedback template. You will need to login to your Portal account.

Additional information

The links on this web page are designed to summarise all information that has been previously shared with industry whist providing regular updates to the latest information as we move through the consultation and working groups sessions. For full details please refer to the published consultation document. You will need to login to your Portal account to access the page.