Directory and number information


A free of charge directory listing is provided for each of your customers' numbers. Additional or other types of entries are also available to your customers at an additional charge as a Special Phone Book Entry.

Both the free and chargeable directory listings contain the following information - name, address and telephone number.

All directory products are managed and billed by BT Retail and will appear on the Openreach WLR3 bill.

Further details are provided to assist you with ordering the relevant directory listing for your customers in the supporting documentation listed below.

Every address in the UK is entitled to a free printed BT Phone Book for their local area. Additional Phone Books can be ordered directly from the BT Directories team.


BT Business price list