Excess Construction Charges (ECCs) cover the additional costs of either providing additional service or dealing with situations where the cost of providing service is more than the Openreach price list.
For all Ethernet Access Direct (EAD) orders (excluding RO1 circuits) a fixed fee ECC is incorporated within the connection price, providing customers with greater upfront pricing certainty.
ECCs are often raised where additional infrastructure is required to:
You can avoid delays in the provision of service by pre-authorising a spend limit for ECCs.
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