| Feature | Applicable Bandwidths | Note | Operative date | Until | Connection £ Exc VAT |
|---|---|---|---|---|---|
| Standard Connection | Up to 0.5Mbit/s / 0.5Mbit/s | Note 10 | 23/03/2020 | 98.48 | |
| Standard Connection | Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | 01/04/2018 | 30/06/2018 | 92.00 | |
| Standard Connection | Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | 01/07/2018 | 31/03/2019 | 94.76 | |
| Standard Connection | Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | 01/04/2019 | 31/03/2020 | 97.03 | |
| Standard Connection | Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | 01/04/2020 | 98.48 | ||
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, | 12/07/2010 | 31/07/2011 | 75.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, | 01/08/2011 | 31/08/2011 | 75.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, | 01/09/2011 | 10/06/2012 | 80.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, Up to 330Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, | 11/06/2012 | 31/03/2013 | 80.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, Up to 330Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, | 01/04/2013 | 31/05/2013 | 92.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 40Mbit/s / 15Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 100Mbit/s / 15Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 100Mbit/s / 30Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 330Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, | Note 11 | 01/06/2013 | 31/08/2013 | 92.00 |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, | 01/09/2013 | 15/01/2016 | 92.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, | 16/01/2016 | 15/10/2017 | 92.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 160Mbit/s / 30Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, Up to 330Mbit/s / 50Mbit/s, | 16/10/2017 | 31/10/2019 | 92.00 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 160Mbit/s / 30Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 330Mbit/s / 30Mbit/s, Up to 330Mbit/s / 50Mbit/s, | 01/11/2019 | 22/03/2020 | 97.03 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 115Mbit/s / 20Mbit/s, Up to 160Mbit/s / 30Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 220Mbit/s / 30Mbit/s, Up to 330Mbit/s / 30Mbit/s, Up to 330Mbit/s / 50Mbit/s, Up to 550Mbit/s /75Mbit/s, Up to 1000Mbit/s /115Mbit/s | 23/03/2020 | 31/03/2020 | 97.03 | |
| Standard Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s, Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 115Mbit/s / 20Mbit/s, Up to 160Mbit/s / 30Mbit/s, Up to 220Mbit/s / 20Mbit/s, Up to 220Mbit/s / 30Mbit/s, Up to 330Mbit/s / 30Mbit/s, Up to 330Mbit/s / 50Mbit/s, Up to 550Mbit/s /75Mbit/s, Up to 1000Mbit/s /115Mbit/s | 01/04/2020 | 98.48 | ||
| Standard Connection | Up to 500Mbit/s /165Mbit/s, Up to 1000Mbit/s /220Mbit/s | 07/12/2016 | 500.00 | ||
| Premium Connection | Up to 0.5Mbit/s / 0.5Mbit/s | Note 10 | 11/09/2020 | 138.48 | |
| Premium Connection | Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | 11/09/2020 | 138.48 | ||
| Premium Connection | Up to 40Mbit/s / 2Mbit/s, Up to 40Mbit/s / 10Mbit/s , Up to 55Mbit/s / 10Mbit/s, Up to 80Mbit/s / 20Mbit/s, Up to 110Mbit/s / 15Mbit/s, Up to 115Mbit/s / 20Mbit/s, Up to 160Mbit/s / 30Mbit/s , Up to 220Mbit/s / 20Mbit/s, Up to 220Mbit/s / 30Mbit/s, Up to 330Mbit/s / 30Mbit/s, Up to 330Mbit/s / 50Mbit/s , Up to 550Mbit/s /75Mbit/s, Up to 1000Mbit/s /115Mbit/s | 11/09/2020 | 138.48 | ||
| Premium Connection | Up to 500Mbit/s /165Mbit/s, Up to 1000Mbit/s /220Mbit/s | 11/09/2020 | 540.00 | ||
| CP-CP GEA Migration - same product/premise | All | 12/07/2010 | 30/07/2014 | 50.00 | |
| CP-CP GEA Migration - same product/premise | All | 31/07/2014 | 31/03/2018 | 11.00 | |
| CP-CP GEA Migration - same product/premise | All | 01/04/2018 | 31/03/2019 | 4.63 | |
| CP-CP GEA Migration - same product/premise | All | 01/04/2019 | 31/03/2020 | 2.99 | |
| CP-CP GEA Migration - same product/premise | All | 01/04/2020 | 3.06 | ||
| FTTP Working Line Takeover | All | 01/04/2020 | 3.06 | ||
| Cablelink | |||||
| GEA Cablelink (provides access to the Fibre-enabled customer base) | 27/05/2010 | 29/05/2016 | 2,000.00 | ||
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 30/05/2016 | 05/10/2017 | 2,000.00 | ||
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 06/10/2017 | 31/03/2018 | 790.00 | ||
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 01/04/2018 | 521.00 | |||
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 30/05/2016 | 05/10/2017 | 10,000.00 | ||
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 06/10/2017 | 31/03/2018 | 1,800.00 | ||
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 01/04/2018 | 1,042.00 |
Special Offers are available and can be found using the Special Offer link on the main price list page.
| Feature | Note | Operative date | Until | Annual Rental £ Exc VAT |
|---|---|---|---|---|
| Up to 0.5Mbit/s / 0.5Mbit/s | note 9, 10 | 23/03/2020 | 92.44 | |
| Up to 40Mbit/s / 2Mbit/s | 12/07/2010 | 31/08/2019 | 183.48 | |
| Up to 40Mbit/s / 2Mbit/s | 01/09/2019 | 171.36 | ||
| Up to 40Mbit/s / 10Mbit/s | 12/07/2010 | 31/08/2019 | 189.48 | |
| Up to 40Mbit/s / 10Mbit/s | 01/09/2019 | 171.36 | ||
| Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | note 7 | 01/04/2018 | 30/09/2018 | 155.05 |
| Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | note 7 | 01/10/2018 | 31/03/2019 | 155.33 |
| Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | note 7 | 01/04/2019 | 31/03/2020 | 147.32 |
| Up to 40Mbit/s / 10Mbit/s where GEA FTTC 40/10 is not available | note 7 | 01/04/2020 | 145.35 | |
| Up to 40Mbit/s / 15Mbit/s | 12/07/2010 | 31/08/2019 | 220.08 | |
| Up to 40Mbit/s / 15Mbit/s | Note 11 | 01/09/2019 | 171.36 | |
| Up to 55Mbit/s / 10Mbit/s | 16/01/2016 | 201.48 | ||
| Up to 80Mbit/s / 20Mbit/s | 11/06/2012 | 31/08/2019 | 220.08 | |
| Up to 80Mbit/s / 20Mbit/s | 01/09/2019 | 207.36 | ||
| Up to 100Mbit/s / 15Mbit/s | 12/07/2010 | 31/08/2019 | 255.48 | |
| Up to 100Mbit/s / 15Mbit/s | Note 11 | 01/09/2019 | 207.36 | |
| Up to 110Mbit/s / 15Mbit/s | 01/08/2011 | 31/08/2019 | 258.48 | |
| Up to 110Mbit/s / 15Mbit/s | 01/09/2019 | 207.36 | ||
| Up to 115Mbit/s / 20Mbit/s | 23/03/2020 | 207.36 | ||
| Up to 100Mbit/s / 30Mbit/s | 12/07/2010 | 31/08/2019 | 537.00 | |
| Up to 100Mbit/s / 30Mbit/s | Note 11 | 01/09/2019 | 207.36 | |
| Up to 160Mbit/s / 30Mbit/s | 16/10/2017 | 253.68 | ||
| Up to 220Mbit/s / 20Mbit/s | 01/06/2013 | 31/08/2019 | 288.00 | |
| Up to 220Mbit/s / 20Mbit/s | 01/09/2019 | 255.36 | ||
| Up to 220Mbit/s / 30Mbit/s | 23/03/2020 | 255.36 | ||
| Up to 330Mbit/s / 20Mbit/s | 11/06/2012 | 31/08/2019 | 396.00 | |
| Up to 330Mbit/s / 20Mbit/s | Note 11 | 01/09/2019 | 291.36 | |
| Up to 330Mbit/s / 30Mbit/s | 11/06/2012 | 31/05/2013 | 720.00 | |
| Up to 330Mbit/s / 30Mbit/s | 01/06/2013 | 31/08/2019 | 456.00 | |
| Up to 330Mbit/s / 30Mbit/s | 01/09/2019 | 291.36 | ||
| Up to 330Mbit/s / 50Mbit/s | 16/10/2017 | 31/08/2019 | 456.00 | |
| Up to 330Mbit/s / 50Mbit/s | 01/09/2019 | 291.36 | ||
| Up to 500Mbit/s /165Mbit/s | 07/12/2016 | 660.00 | ||
| Up to 550Mbit/s /75Mbit/s | 23/03/2020 | 327.36 | ||
| Up to 1000Mbit/s /115Mbit/s | 23/03/2020 | 375.36 | ||
| Up to 1000Mbit/s /220Mbit/s | 07/12/2016 | 960.00 |
| Feature | Note | Operative date | Until | Special Offers Available | Connection £ Exc VAT |
|---|---|---|---|---|---|
| Charge to change the product bandwidth between any of the products | 12/07/2010 | 19/06/2014 | 10.00 | ||
| Charge to change the product bandwidth between any of the products | 20/06/2014 | 31/03/2018 | Special Offer available -see Section 8.4 | 11.25 | |
| Charge to change the product bandwidth between any of the products | 01/04/2018 | 31/03/2019 | 7.26 | ||
| Charge to change the product bandwidth between any of the products | 01/04/2019 | 31/03/2020 | 5.82 | ||
| Charge to change the product bandwidth between any of the products | 01/04/2020 | 5.58 | |||
| Service cessation (GEA FTTP) | 12/07/2010 | 31/03/2011 | 5.22 | ||
| Service cessation (GEA FTTP) | 01/04/2011 | 30/06/2017 | 5.37 | ||
| Service cessation (GEA FTTP) | 01/07/2017 | 0.00 | |||
| GEA Cablelink Cease | 19/12/2018 | 31/03/2019 | 7.26 | ||
| GEA Cablelink Cease | 01/04/2019 | 31/03/2020 | 5.82 | ||
| GEA Cablelink Cease | 01/04/2020 | 5.58 | |||
| Managed Installation | |||||
| Price per module | 12/07/2010 | 31/08/2011 | 12.00 | ||
| Price per module | 01/09/2011 | 31/08/2018 | 12.50 | ||
| Price per module | 01/09/2018 | 30/11/2020 | 13.50 | ||
| Price per module | 01/12/2020 | Withdrawn | |||
| Base Module, CP Router & 1 PC (2 modules) | 12/07/2010 | 31/08/2011 | 24.00 | ||
| Base Module, CP Router & 1 PC (2 modules) | 01/09/2011 | 31/08/2018 | 25.00 | ||
| Base Module, CP Router & 1 PC (2 modules) | 01/09/2018 | 30/11/2020 | 27.00 | ||
| Base Module, CP Router & 1 PC (2 modules) | 01/12/2020 | Withdrawn | |||
| Set Top Box Reconnection (2 modules) | 12/07/2010 | 31/08/2011 | 24.00 | ||
| Set Top Box Reconnection (2 modules) | 01/09/2011 | 31/03/2013 | 25.00 | ||
| Set Top Box Reconnection (1 module) | 01/04/2013 | 31/08/2018 | 12.50 | ||
| Set Top Box Reconnection (1 module) | 01/09/2018 | 30/11/2020 | 13.50 | ||
| Set Top Box Reconnection (1 module) | 01/12/2020 | Withdrawn | |||
| Reconnection of end user devices (Price per module, each device to be assigned N number of modules) | 12/07/2010 | 31/08/2011 | 12.00 | ||
| Reconnection of end user devices (Price per module, each device to be assigned N number of modules) | 01/09/2011 | 31/08/2018 | 12.50 | ||
| Reconnection of end user devices (Price per module, each device to be assigned N number of modules) | 01/09/2018 | 30/11/2020 | 13.50 | ||
| Reconnection of end user devices (Price per module, each device to be assigned N number of modules) | 01/12/2020 | Withdrawn | |||
| Home Wiring Solution | note 2 | 01/09/2011 | 0.00 | ||
| Fit CP Supplied UPS | 16/11/2019 | 13.50 | |||
| Prove IPVoice | 16/11/2019 | 13.50 | |||
| Service Modification Charges | |||||
| NTE Shift - Relocation of existing NTE | 12/07/2010 | See Service Products Price List | |||
| ONT Shift - Relocation of existing ONT | 01/07/2018 | See Service Products Price List | |||
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation, etc. | 12/07/2010 | 19/06/2014 | 10.00 | ||
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation, etc. | note 5 | 20/06/2014 | 31/03/2018 | 11.25 | |
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation, etc. | note 5 | 01/04/2018 | 31/03/2019 | 7.26 | |
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation, etc. | note 5 | 01/04/2019 | 31/03/2020 | 5.82 | |
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation, etc. | note 5 | 01/04/2020 | 30/06/2020 | 5.58 | |
| Cancel/Amend/Modify - CRD Amend,order notes amend, order cancellation – (applicable for cancellations until 6pm CCD -1) | note 5 | 01/07/2020 | 5.58 | ||
| Cancel - Order cancellation – (applicable for engineer-appointed order cancellations after 6pm CCD -1) | note 5 | 01/07/2020 | 98.48 | ||
| Cancel/Amend/Modify - Regrading of existing upstream speed, both at point of sale and in-life | 12/07/2010 | 19/06/2014 | 10.00 | ||
| Cancel/Amend/Modify - Regrading of existing upstream speed, both at point of sale and in-life | note 5 | 20/06/2014 | 31/03/2018 | 11.25 | |
| Cancel/Amend/Modify - Regrading of existing upstream speed, both at point of sale and in-life | note 5 | 01/04/2018 | 31/03/2019 | 7.26 | |
| Cancel/Amend/Modify - Regrading of existing upstream speed, both at point of sale and in-life | note 5 | 01/04/2019 | 31/03/2020 | 5.82 | |
| Cancel/Amend/Modify - Regrading of existing upstream speed, both at point of sale and in-life | note 5 | 01/04/2020 | 5.58 | ||
| VLAN moves applied to GEA Cablelink Modify transactions | 22/11/2011 | 30/06/2017 | 15.00 | ||
| VLAN moves applied to GEA Cablelink Modify transactions | 01/07/2017 | 31/03/2018 | 11.25 | ||
| VLAN moves applied to GEA Cablelink Modify transactions | 01/04/2018 | 31/03/2019 | 7.26 | ||
| VLAN moves applied to GEA Cablelink Modify transactions | 01/04/2019 | 31/03/2020 | 5.82 | ||
| VLAN moves applied to GEA Cablelink Modify transactions | 01/04/2020 | 5.58 | |||
| Product Assurance Charges | |||||
| Super Fast Visit Assure - Visit to customer premises | 12/07/2010 | 31/12/2011 | 0.00 | ||
| Super Fast Visit Assure - Visit to customer premises | 01/01/2012 | 31/03/2013 | 155.00 | ||
| Visit Assure - Visit to customer premises | 01/04/2013 | 12/04/2017 | 165.00 | ||
| Visit Assure - Visit to customer premises | 13/04/2017 | 130.00 | |||
| Superfast Recharge - visit plus internal module | 01/04/2018 | 30/06/2018 | 94.03 | ||
| Superfast Recharge - visit plus internal module | 01/07/2018 | 30/04/2020 | 107.00 | ||
| Superfast Recharge - visit plus internal module | 01/05/2020 | Withdrawn | |||
| Superfast Recharge - visit plus internal and external module | 01/04/2018 | 30/04/2018 | 166.00 | ||
| Superfast Recharge - visit plus internal and external module | 01/05/2018 | 30/04/2020 | 142.00 | ||
| Superfast Recharge - visit plus internal and external module | 01/05/2020 | Withdrawn | |||
| Fibre Broadband Boost: Mon to Fri | note 8 | 01/05/2018 | 30/04/2020 | 139.00 | |
| Fibre Broadband Boost: Mon to Fri | note 8 | 01/05/2020 | Withdrawn | ||
| Fibre Broadband Boost: Saturday | note 8 | 01/05/2018 | 30/04/2020 | 185.00 | |
| Fibre Broadband Boost: Saturday | note 8 | 01/05/2020 | Withdrawn | ||
| Right When Tested | |||||
| Right When Tested - Charge for submitting a trouble ticket proved RWT via the SMC | 12/07/2010 | See LLU Price list - MPF Standard Line Test | |||
| Right When Tested - Charge for clearing a trouble ticket proved RWT in the Network | 12/07/2010 | See LLU Price list - Network RWT | |||
| Customer Premises Equipment Replacement - Replacement of damaged or missing ONT | 01/09/2010 | 30/06/2018 | 69.50 | ||
| Customer Premises Equipment Replacement - Replacement of damaged or missing ONT | 01/07/2018 | 31/07/2019 | 60.00 | ||
| Customer Premises Equipment Replacement - Replacement of damaged or missing ONT | 01/08/2019 | 31/08/2020 | 35.00 | ||
| Customer Premises Equipment Replacement - Replacement of damaged or missing ONT | 01/09/2020 | 29.00 | |||
| Appointment Charges | |||||
| FTTP Expedite | note 3 | 01/08/2011 | 31/10/2011 | 158.40 | |
| FTTP Expedite | note 3 | 01/11/2011 | 31/03/2013 | 180.00 | |
| FTTP Expedite | note 3 | 01/04/2013 | 30/04/2018 | 196.00 | |
| FTTP Expedite | note 3 | 01/05/2018 | 100.10 | ||
| Bulk Checker Charges | |||||
| Bulk Line Checker (per file) | 01/08/2011 | 17/09/2012 | 777.60 | ||
| Bulk Line Checker (per file) | 18/09/2012 | 19/06/2014 | 850.58 | ||
| Bulk Line Checker (per file) | 20/06/2014 | 30/06/2018 | 877.70 | ||
| Bulk Line Checker (per file) | 01/07/2018 | 31/07/2019 | 95.00 | ||
| Bulk Line Checker (per file) | 01/08/2019 | 31/10/2020 | 70.00 | ||
| Bulk Line Checker (per file) | 01/11/2020 | 125.00 |
| Feature | Note | Operative date | Percentage adjustment |
|---|---|---|---|
| Fibre to the Premises Held to Term charges | note 4 | 01/09/2011 | 9% |
The proposed exemption is subject to the following terms and conditions:
The connection charge exemption will be applicable to the first FTTP order in areas where the network has been delivered following the Full Fibre Infrastructure Build (FFIB) network provision. This entitles a CP to an exemption from the connection charge of the first FTTP order.
The exemption applies to the list price and also applies to any special offer running on connection charge during a given time.
| Feature | Note | Operative date | Exemption on Connection charge £ Exc VAT |
|---|---|---|---|
| Exemption on all FTTP Bandwidths variants Up to 330Mbit/s / 50Mbit/s | 1,2 | 15/01/2019 | Connection charge currently in effect |
| Exemption on FTTP bandwidths 500Mbit/s / 165Mbit/s and 1000Mbit/s / 220Mbit/s | 1,2 | 15/01/2019 | Connection charge currently in effect |
Notes:
1) The actual connection charge exemption will be up to a maximum of £2800
2) The exemption will be applied to the Communications Providers’ invoices as a bill rebate in the subsequent period for qualifying orders.Rental Charges shall apply as per the existing price list entries. Rental Charges shall apply as per the existing price list entries.
Special Offers are available and can be found using the Special Offer link on the main price list page.
| Feature | Note | Operative date | Until | Connection £ Exc VAT | Annual Rental £ Exc VAT |
|---|---|---|---|---|---|
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 12/07/2010 | 31/08/2011 | 75.00 | 82.80 |
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 82.80 |
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/10/2019 | 92.00 | 82.80 |
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 85.56 |
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 85.56 |
| Up to 40Mbit/s / 2Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 12/07/2010 | 31/08/2011 | 75.00 | 88.80 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 88.80 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2019 | 92.00 | 88.80 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 31/10/2019 | 92.00 | 85.56 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 85.56 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 85.56 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) where GEA FTTC 40/10 is not available | note 1 and 6 | 01/04/2018 | 30/06/2018 | 92.00 | 69.59 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) where GEA FTTC 40/10 is not available | note 1 and 6 | 01/07/2018 | 31/03/2019 | 94.76 | 69.59 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) where GEA FTTC 40/10 is not available | note 1 and 6 | 01/04/2019 | 31/03/2020 | 97.03 | 61.51 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) where GEA FTTC 40/10 is not available | note 1 and 6 | 01/04/2020 | 30/06/2020 | 98.48 | 59.97 |
| Up to 40Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) where GEA FTTC 40/10 is not available | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 12/07/2010 | 31/08/2011 | 75.00 | 119.40 |
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 119.40 |
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2013 | 92.00 | 119.40 |
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2013 | 31/08/2019 | Withdrawn from new supply | 119.40 |
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 30/06/2020 | Withdrawn from new supply | 85.56 |
| Up to 40Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 55Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 16/01/2016 | 31/10/2019 | 92.00 | 100.80 |
| Up to 55Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 115.68 |
| Up to 55Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 115.68 |
| Up to 55Mbit/s / 10Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 80Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 11/06/2012 | 31/03/2013 | 80.00 | 119.40 |
| Up to 80Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/10/2019 | 92.00 | 119.40 |
| Up to 80Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 121.56 |
| Up to 80Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 121.56 |
| Up to 80Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 12/07/2010 | 31/08/2011 | 75.00 | 154.80 |
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 154.80 |
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2013 | 92.00 | 154.80 |
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2013 | 31/08/2019 | Withdrawn from new supply | 154.80 |
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 30/06/2020 | Withdrawn from new supply | 121.56 |
| Up to 100Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/08/2011 | 31/08/2011 | 75.00 | 157.80 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 157.80 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2013 | 92.00 | 157.80 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2013 | 31/08/2019 | Withdrawn from new supply | 157.80 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 31/10/2019 | Withdrawn from new supply | 121.56 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 121.56 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 121.56 |
| Up to 110Mbit/s / 15Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 12/07/2010 | 31/08/2011 | 75.00 | 436.32 |
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2011 | 31/03/2013 | 80.00 | 436.32 |
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2013 | 92.00 | 436.32 |
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2013 | 31/08/2019 | Withdrawn from new supply | 436.32 |
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 30/06/2020 | Withdrawn from new supply | 121.56 |
| Up to 100Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 160Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 16/10/2017 | 31/10/2019 | 92.00 | 153.00 |
| Up to 160Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 167.88 |
| Up to 160Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 167.88 |
| Up to 160Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 220Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/06/2013 | 31/08/2019 | 92.00 | 187.32 |
| Up to 220Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 31/10/2019 | 92.00 | 169.56 |
| Up to 220Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 169.56 |
| Up to 220Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 169.56 |
| Up to 220Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 330Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 11/06/2012 | 31/03/2013 | 80.00 | 295.32 |
| Up to 330Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/08/2013 | 92.00 | 295.32 |
| Up to 330Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2013 | 31/08/2019 | Withdrawn from new supply | 295.32 |
| Up to 330Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 30/06/2020 | Withdrawn from new supply | 205.56 |
| Up to 330Mbit/s / 20Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 11/06/2012 | 31/03/2013 | 80.00 | 619.32 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2013 | 31/05/2013 | 92.00 | 619.32 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/06/2013 | 31/08/2019 | 92.00 | 355.32 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 31/10/2019 | 92.00 | 205.56 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 205.56 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 205.56 |
| Up to 330Mbit/s / 30Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| Up to 330Mbit/s / 50Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 16/10/2017 | 31/08/2019 | 92.00 | 355.32 |
| Up to 330Mbit/s / 50Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/09/2019 | 31/10/2019 | 92.00 | 205.56 |
| Up to 330Mbit/s / 50Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/11/2019 | 31/03/2020 | 97.03 | 205.56 |
| Up to 330Mbit/s / 50Mbit/s "Transition product" (including Simultaneous Provide) | note 1 | 01/04/2020 | 30/06/2020 | 98.48 | 205.56 |
| Up to 330Mbit/s / 50Mbit/s "Transition product" (including Simultaneous Provide) | 01/07/2020 | Transition discount withdrawn | Transition discount withdrawn | ||
| GEA Cablelink (provides access to the Fibre-enabled customer base) | 27/05/2010 | 29/05/2016 | 2,000.00 | 0.00 | |
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 30/05/2016 | 05/10/2017 | 2,000.00 | 0.00 | |
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 06/10/2017 | 31/03/2018 | 790.00 | 0.00 | |
| 1 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 01/04/2018 | 521.00 | 0.00 | ||
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 30/05/2016 | 05/10/2017 | 10,000.00 | 0.00 | |
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 06/10/2017 | 31/03/2018 | 1,800.00 | 0.00 | |
| 10 Gigabit GEA Cablelink (provides access to the Fibre-enabled customer base) | 01/04/2018 | 1,042.00 | 0.00 |
The “Transition product” is only available in conjunction with an existing WLR or MPF service
If the associated WLR or MPF service is terminated, the full annual rental charges for the appropriate GEA-FTTP product variant will apply from the termination date of the WLR or MPF service
Openreach reserves the right to withdraw the “transition product” at any time on not less than 28 days notice
Please note: Transition discount is only available to CPs who have consumed the FVA (fixed voice access) product and can be claimed in ECI areas only.
Notes:
Excess Construction Charges (ECCs) - may apply to GEA FTTP connections and an exemption may also be available. Details of ECCs and exemptions can be found at:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
NTE Shfit - can be found at:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
MPF Standard Line and Network RWT can be found at the LLU Price List:
http://www.openreach.co.uk/orpg/pricing/lluprices.do
Repair Service Levels
Details can be found under Service Products section of the Price List, that can be found at:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Other Charges Time Related Charges For Time Related Charges (applicable to Out of Hours Visits, Abortive Visits, Equipment Testing, etc.)
refer to the Service Products section of the price list, that can be found at:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
1. A Simultaneous Provide is where the service is provided as part of a new copper line provision on either MPF or WLR with the same CCD as a new provision of the GEA FTTP Product. The prices shown here refer to the the GEA FTTP element of that provide only.
2. This is not offered as a discrete product but instead is part of connection
3. The Expedite charge is payable in addition to the FTTP connection charge. The charge is only raised if the revised Customer Committed date is met. The Expedite price is published in anticipation of the capability being available in the future.
4. Holding to Term Charges become due when a Service is ceased before the expiry of any minimum term for that Service. The minimum term period for Fibre to the Premises products is 12 months, unless the GEA service has migrated between Communications Providers when a minimum term of one month following such migration will apply.The rebate on Holding to Term charges set out here is payable one month in arrears on a Communication Providers total Holding to Term charges payable in the previous month. It will be shown on the bill separately.
The percentage is based on data from the Office of National Statistics, Property Transactions report and will be refreshed annually in March.
5. Cancellation charges are compensatory and not subject to VAT.
6. Openreach amends its process for billing for products where the annual charge is not divisible by twelve. Openreach will flex the monthly charges by a penny up or down, so that over the course of the year the total price charged is no more than the charge on the price list. The flexing of the monthly charges is shown below.
For the year 1 April 2018 to 31 March 2019:
April £5.79
May to March £5.80
For the year 1 April 2019 to 1 March 2020:
April to August £5.12
September to March £5.13
For the year 1 April 2020 to 31 March 2021:
April to June £4.99
July to March £5.00
7. Openreach amends its process for billing for products where the annual charge is not divisible by twelve. Openreach will flex the monthly charges by a penny up or down, so that over the course of the year the total price charged is no more than the charge on the price list. The flexing of the monthly charges is shown below.
For the year 1 April 2018 to 31 March 2019:
April to September £12.92
October to January £12.94
February to March £12.95
For the year 1 April 2019 to 31 March 2020:
April to July £12.27
August to March £12.28
For the year 1 April 2020 to 31 March 2021:
April to December £12.11
January to March £12.12
8. This charge is raised on all valid Broadband Boost orders. The total quarterly charge will be subject to a rebate of 11.7%, paid per quarter. The rebate will be applied against the total quarterly charges, to reflect completed Broadband Boost activities.
9. Openreach amends its process for billing for products where the annual charge is not divisible by twelve. Openreach will flex the monthly charges by a penny up or down, so that over the course of the year the total price charged is no more than the charge on the price list. The flexing of the monthly charges is shown below.
For the year 1 April 2019 to 31 March 2020
March £7.71
For the year 1 April 2020 to 31 March 2021
April to November £7.70
December to March £7.71
10. Any volumes acquired on this product will not count towards the volume commitment targets under the GEA Special Offer Volume Agreement
11. FTTP 40Mbit/s / 15Mbit/s, 100Mbit/s / 15Mbit/s, 100Mbit/s / 30Mbit/s, and 330Mbit/s / 20Mbit/s, bandwidths were withdrawn from new supply on 01/09/2013.
