New homes


Welcome to the Openreach webpage for raising queries about connecting new homes and developments to our network. Please register your details using one of the forms below and our customer services team will look into your query. We aim to provide a response within two working days. Please check your email filters to ensure that you receive our response into your inbox.

If you want to find out more about how we collect and use your personal information please click here.


Customers at home/work

Property developers