Separating our systems


Openreach is required either to separate or to monitor access to its systems.

"Separation" means that a particular system is only accessible to Openreach people and has been separated from the rest of BT.

For those systems that we can't separate, ie for technical reasons, we have put in place robust user access controls.  Regular audits are carried out and reported to the Equality of Access Office to provide confidence in the safekeeping of Openreach information from other parts of BT.

On CSS, no CP can view another CP's orders.