About us

Superfast Fibre People at home/work

Openreach looks after the fibres, wires and cables that connect the country. So whether you’re making calls, video conferencing with clients, sharing files, downloading music, streaming movies, or indulging in a bit of online retail therapy – it’s most likely on our network.

We don’t sell phone, broadband or TV services. Instead, we work on behalf of over 500 service providers (such as Sky, TalkTalk, Gamma, BT and Daisy) to maintain the local access network that covers 30 million customers, supports 300 million telephone calls and 350 million internet connections every day.

Building for the future

Of course, it’s not just about maintaining the current network; we’re also investing £3 billion to upgrade it. Our network upgrade-, is one of the biggest and fastest in the world. Over 26.5 million homes and businesses already have access to fibre broadband, with around 17,000 being added each week. Thousands of our engineers work every day to plan and install the equipment needed to make this possible. The scale of our fibre programme is massive. But we know we still have more to do.

For more information visit our superfast fibre website.

Openreach explained

These videos introduce Openreach, explain what we do, and how we work with our service provider customers.

Openreach executive team


We provide different service levels at different prices and Service Level Guarantees, but these are the same for all CPs.

Career opportunities

Whatever your core attributes, we're keen to recruit individuals who combine excellent relationship-building and communication skills with a positive, professional attitude to delivering results.