About us

Superfast Fibre People at home or business

Openreach looks after the fibres, wires and cables that connect the country. So whether you’re making calls, video conferencing with clients, sharing files, downloading music, streaming movies, or indulging in a bit of online retail therapy – it’s most likely on our network..

We don’t sell phone, broadband or TV services. Instead, we work on behalf of over 590 service providers (such as Sky, TalkTalk, Gamma, BT and Daisy) to maintain the local access network that's available to 32 million customers, supports 300 million telephone calls and 350 million internet connections every day.  You can find out more about who we are and what we do here.

Building for the future

Of course, it’s not just about maintaining the current network; we’re also investing £3 billion to upgrade it. Our network upgrade-, is one of the biggest and fastest in the world. Well over 27.4 million homes and businesses already have access to fibre broadband, with around 28,400 being added each week. Thousands of our engineers work every day to plan and install the equipment needed to make this possible. The scale of our fibre programme is massive. But we know we still have more to do.

Openreach explained

Find out more about what we do, and how we work with our service provider customers.


We provide different service levels at different prices and Service Level Guarantees, but these are the same for all CPs.