Help with the portal

Help using the portal


For general help with the CP portal please contact the Openreach Service Desk

For queries about the content on the CP portal please contact


Other Openreach Portals

There are two other portals separate to the CP portal and these are the contacts below.

Developer portal

For Developers to register a site kindly visit (

For General help with the Developer Portal please contact the Openreach Service Desk

Supplier portal

For Suppliers to register into Supplier Portal Kindly visit (


How to use the portal

For an overview on ‘How to use the portal’ click on the attached link:

How to use the portal guide

Powerful search

We’ve made some big changes to how our site search works. You can use the search function at the top of every page on the site to find the pages, documents and briefings you need. Now its’s an essential part of the portal.

When you search on the portal it will bring up a series of tabs across the page. The first tab will show all the search results and the next tabs the pages under the key headings of ‘Products’, ‘Updates’. ‘Services’ and ‘Help and Support’.

If you are looking for a specific document, go straight to the ‘Documents’ tab where they will be listed in order of relevance.