Help with the portal

Help using the portal

Contacts

For general help with the CP portal please contact the Openreach Service Desk openreach.service.desk@openreach.co.uk

For help for new customers registering on the CP portal contact the Customer Establishment Team at customer.establishment@openreach.co.uk

For queries about the content on the CP portal please contact orportal.cms@bt.com

 

Other Openreach Portals

There are two other portals separate to the CP portal and these are the contacts below.

Developer portal

For Developers to register a site kindly visit (https://www.developers.openreach.co.uk/developerportal/index)

For General help with the Developer Portal please contact the Openreach Service Desk openreach.service.desk@openreach.co.uk

Supplier portal

For Suppliers to register into Supplier Portal Kindly visit (https://www.suppliers.openreach.co.uk/supplierportal/index)

 

How to use the portal

For an overview on ‘How to use the portal’ click on the attached link:

How to use the portal guide

Powerful search

We’ve made some big changes to how our site search works. You can use the search function at the top of every page on the site to find the pages, documents and briefings you need. Now its’s an essential part of the portal.