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Products
Openreach Industry Commitments
Login to the portal to downloadCommunications Providers can take advantage of a range of Openreach products to match the business needs and objectives of their customers.
The Openreach Product Portfolio Roadmap has been designed to provide Communications Providers with the information they need to enable them to add value to the services they offer to their end users. In order to view the Roadmap, you must be a registered Portal user and, once logged in to your dashboard, follow the Product Roadmap link. Alternatively, login and follow the link below. If you are not a registered Portal user, you can request access via this link.
Openreach has worked with Industry in order to provide a summary of the planned Roadmap to support the commitments to Industry, see the Openreach Industry Commitments document for details.
WLR3
WLR3 is a Communications Provider (CP) PSTN product, which enables CPs to offer their own branded telephony service using the Openreach network.
Next Generation Access
This section covers Openreach's current and planned activities in the field of Next Generation Access.
Ethernet
Openreach's Ethernet products offer Communications Providers a wide choice of high bandwidth circuits to extend and build customer data networks across the UK for the delivery of services to their end customers.
Wholesale Line Rental
Enables Communications Providers to offer own-branded telephony services over the BT network.
Service Products
Service Products, including the existing Common Portfolio Products portfolio, consist of a wide range of services which are applicable across WLR, LLU and Ethernet products.
Local Loop Unbundling
Local Loop Unbundling enables Communications Providers to offer the full range of voice and broadband services, without having to route through BT's main network (this is commonly referred to as the 'local loop' or 'last mile', as it goes from telephone exchanges to residential and business premises).
New Products
Openreach has a published Roadmap linked to the evolution of the underlying local access and backhaul networks, and a new requirements process - we remain receptive to customer requests - based on the proven business requirements of our customers.
KnowHow
We appreciate that you require rapid access to timely and accurate product, service and process information. That is why we`ve embarked on a major programme that`s designed to make your life far easier in this respect. Our ultimate objective is to create a sleek and efficient online service, tailored to the needs of your individual users. KnowHow will take you on a logical and consistent journey from high level Openreach branded and white label marketing collateral to at a glance fact sheets, detailed product and service descriptions, examples of interface programming, and easy access to pricing and contractual information.
Generic bill back-up user guide
This document details the latest changes made to the Generic Bill Back up file and details entries for the first time on the bill back up file that will accompany January 2010 invoices. This document will shortly be migrated to the respective LLU, WLR and Ethernet product pages.
Forecasting: Code of Practice
This document sets out Openreach's commitment to effective working with Communications Providers in the creation of accurate volume forecasts.
Contract Management Mechanism
The Contract Management Mechanism provides Communications Providers with a process to escalate and resolve issues that arise when negotiating terms and conditions of supply with BT.
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