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Business to Business
Used to describe a high-capacity, two-way data link between an end user and an access network
Change Of Address
Communications Provider
Customer Premises Equipment
Communications Provider ID
Allows End Users to bar certain types of outbound calls, and/or all inbound calls
A family of Openreach products which allow CPs to restrict an end user's service in a manner that assists CPs in recovering outstanding debt.
Digital Main Switching Unit
Distribution Point
Digital Private Network Signalling System
Dual-tone multi-frequency
Dunn & Bradstreet Universal Numbering Scheme. A nine-digit code assigned by D&B to identify unique business's separate and distinct operations
Equivalence Management Platform Openreach's strategic platform providing equal access to its products for all CPs
European Telecommunications Standards Institute
End User. The customer who contracts with the Communication Provider
Charges in addition to connection charges, where additional infrastructure is provided to give new or extended service at a customer's site or other requested location.
A CP may request from Openreach a fault history (closed faults only), covering the previous 90 days, in respect of any line they own. The CP does this with a Fault History request.
Keeping Customers Informed. Updates that a CP will receive in response to any orders that they place which have been accepted by Openreach following order validation.
Enables CPs to notify Openreach where they have identified damage to part of the network.
Network Termination Equipment
Network Terminating PointNTP
Network Test and Termination Point
The regulator for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.
The process by which Openreach takes sets up new customers.
Service Management Centre
Significant Market Power
Charges raised to cover time spent by Openreach engineers repairing faults, where this work is not covered under the terms of the Openreach service and for providing or rearranging services or equipment where standard Openreach charges are not available.
Third Party Integrator
Telephony over Passive Optical Networks
Time Related Charges