Skip to page contents
Openreach


LLU Training Package

The Insight Into Openreach for Communications Providers CBT is designed to give you important information on the following:

 

  • What Openreach is 
  • What makes up its network 
  • Different line conditions 
  • What causes a fault 
  • What proper diagnosis is
customer service image

The CBT is self-driven so you can go through it at your own pace. It should take about 45 minutes to finish, concluding with a short quiz to give you a chance to test your understanding. There is also an opportunity for you to give us some feedback.

In order to view this you will need a flash player which you can download from here.