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Openreach


CCTV Access

CCTV Access provides high quality unidirectional video connectivity from a remote Closed Circuit Television (CCTV) camera location to a central CCTV control room.

CCTV Access is ideally suited for use in traditional remote surveillance situations and other applications such as connecting to roadside help points, for example, where the camera operator can see and communicate with the person using the service.

Introduction

Each CCTV Access circuit can be configured to deliver up to eight video channels. These individual channels support Phase Alternate Line (PAL) encoded video signals presented on standard connectors at each end for straightforward connection to the CCTV cameras and systems provided by the Communications Provider.  Audio and telemetry channels are also provided.

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Downloads

Product information

Type NameSize Issue date
CCTV Access customer handbook

Issue 1.2

2.2 M 03/10/2008
Frequently Asked Questions

These FAQs are intended to assist you with some of the common questions about this new product.

225 K 03/03/2008
CCTV Access overview

This slidepack provides a simple overview of the CCTV Access product.

757 K 25/09/2009

Ordering information

CCTV Access circuit orders should be placed using the eCo system available via the Service & Support Tools section. The use of the CCTV Access Customer Requirement Form (CRF) will be supported only if the eCo Order system is not in service.

Type NameSize Issue date
CCTV Access Compressed - Customer Requirement Form

This CRF is to be used to order the compressed service. Issue 1. Effective from 1/4/08.

158 K 03/03/2008
CCTV Access Uncompressed - Customer Requirement Form

This CRF is to be used to order the uncompressed service. Issue 1. Effective from 1/4/08.

150 K 03/03/2008
Forecasting Manual

Issue 13

80 K 01/04/2009
Forecast Submission Form

Issue 14

868 K 28/06/2010

Contract Information

The Contract for CCTV Access has been consolidated into the Connectivity Services contract as agreed by Openreach and Communications Providers.

Connectivity Services contract information is available here.

The previous CCTV Access contract is available on the right for information purposes only.

Internal Reference Offer (IRO)

Type NameSize Issue date
CCTV Access Internal Reference Offer

Issue 1

343 K 03/03/2008

Billing Information

Type NameSize Issue date
Billing Manual

Issue 9

242 K 01/04/2009
Billing Reference Dispute Letter

Refer to the Billing Manual

34 K 05/12/2008
Generic Bill Back-up Guidance Document

Issue 3. This document describes changes made to the Generic Bill Back-up file and details entries for invoices from January 2010 onwards.

1.7 M 14/12/2009

Customer Service Plan

Type NameSize Issue date
Customer Service Plan

issue 13

258 K 23/03/2010