CCTV Access is ideally suited for use in traditional remote surveillance situations and other applications such as connecting to roadside help points, for example, where the camera operator can see and communicate with the person using the service.
Introduction
Each CCTV Access circuit can be configured to deliver up to eight video channels. These individual channels support Phase Alternate Line (PAL) encoded video signals presented on standard connectors at each end for straightforward connection to the CCTV cameras and systems provided by the Communications Provider. Audio and telemetry channels are also provided.

Downloads
Product information
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CCTV Access customer handbook
Issue 1.2 |
2.2 M | 03/10/2008 |
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Frequently Asked Questions
These FAQs are intended to assist you with some of the common questions about this new product. |
225 K | 03/03/2008 |
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CCTV Access overview
This slidepack provides a simple overview of the CCTV Access product. |
757 K | 25/09/2009 |
Ordering information
CCTV Access circuit orders should be placed using the eCo system available via the Service & Support Tools section. The use of the CCTV Access Customer Requirement Form (CRF) will be supported only if the eCo Order system is not in service.
| Type | Name | Size | Issue date |
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CCTV Access Compressed - Customer Requirement Form
This CRF is to be used to order the compressed service. Issue 1. Effective from 1/4/08. |
158 K | 03/03/2008 |
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CCTV Access Uncompressed - Customer Requirement Form
This CRF is to be used to order the uncompressed service. Issue 1. Effective from 1/4/08. |
150 K | 03/03/2008 |
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Forecasting Manual
Issue 13 |
80 K | 01/04/2009 |
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Forecast Submission Form
Issue 14 |
868 K | 28/06/2010 |
Contract Information
The Contract for CCTV Access has been consolidated into the Connectivity Services contract as agreed by Openreach and Communications Providers.
Connectivity Services contract information is available here.
The previous CCTV Access contract is available on the right for information purposes only.
Internal Reference Offer (IRO)
| Type | Name | Size | Issue date |
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CCTV Access Internal Reference Offer
Issue 1 |
343 K | 03/03/2008 |
Billing Information
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Billing Manual
Issue 9 |
242 K | 01/04/2009 |
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Billing Reference Dispute Letter
Refer to the Billing Manual |
34 K | 05/12/2008 |
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Generic Bill Back-up Guidance Document
Issue 3. This document describes changes made to the Generic Bill Back-up file and details entries for invoices from January 2010 onwards. |
1.7 M | 14/12/2009 |
Customer Service Plan
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Customer Service Plan
issue 13 |
258 K | 23/03/2010 |


