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BES Daisy Chain provides a secure link between a Communications Provider's network nodes. The BES daisy chain product can only be used between two BT Co-location, Netlocate or BT locate areas.
Product Information
| Type | Name | Size | Issue date |
|---|---|---|---|
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BES Product Handbook
Issue 7-9 |
676 K | 16/04/2010 |
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|
BES to EBD migration customer guide
Issue 1 |
933 K | 15/08/2008 |
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Product Handbook Annex & CRF Pack
Process flowchart and customer requirement form for BES products. |
454 K | 30/09/2006 |
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Openreach AOMP Process - Information for customers
Issue 2. The AOMP slidepack provides a brief overview of the Advanced Order Management Process. |
36 K | 29/08/2008 |
Order Information
| Type | Name | Size | Issue date |
|---|---|---|---|
|
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eCo Order XML Interface User Guide
Version 2 - see also XML Interface Attributes file |
378 K | 23/03/2007 |
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eCo Order XML Interface Attributes
This file relates to the XML Interface User Guide |
37 K | 23/03/2007 |
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BES, WES & WEES Fulfilment Flow
Issue 2 |
56 K | 08/12/2008 |
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Forecasting Manual
Issue 13 |
80 K | 01/04/2009 |
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Forecast Submission Form
Issue 14 |
868 K | 28/06/2010 |
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Excess Construction Charges
This link will take you to the Common Portfolio Products page where Excess Construction Charges information for Ethernet point to point Products is available. |
6 K | 03/06/2009 |
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|
Excess Construction Charges - ECC Probability Guide for BES WES & WEES
Issue 1. |
83 K | 03/07/2008 |
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BES WES and WEES KCI Templates
The KCI templates for the provision of BES WES and WEES products are available to download. |
83 K | 19/11/2008 |
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Reduced Lead Times Information
Issue 1 |
101 K | 12/08/2008 |
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Customer Requirement Form for BES Minimum Period Options
This form to be used for requesting a new minimum period for 2.5Gbit/s and 10Gbit/s BES products only. |
74 K | 12/11/2009 |
Billing Information
| Type | Name | Size | Issue date |
|---|---|---|---|
|
|
Billing Manual
Issue 9 |
242 K | 01/04/2009 |
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Billing Reference Dispute Letter
Refer to the Billing Manual |
34 K | 05/12/2008 |
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|
Sample invoices
This zip file contains samples of an invoice and bill back up files |
70 K | 08/10/2008 |
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Generic Bill Back-up Guidance Document
Issue 3. This document describes changes made to the Generic Bill Back-up file and details entries for invoices from January 2010 onwards. |
1.7 M | 14/12/2009 |
Contract Information
The Contract for Backhaul and Wholesale Extension Services has been consolidated into the Connectivity Services contract as agreed by Openreach and Communications Providers.
Connectivity Services contract information is available here.
The previous WES/BES Consolidated contract is available on the right for information purposes only.
API Interface & Change Request Process Documents
| Type | Name | Size | Issue date |
|---|---|---|---|
|
|
BES API
SOX file for BES. |
1 K | 25/11/2008 |
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|
BES Daisy Chain API
SOX file for BES Daisy Chain. |
1 K | 25/11/2008 |
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|
B2B Sox File Change Request Process
Issue 3. This zip file contains the process description and the spreadsheets for submitting change requests. |
454 K | 14/06/2007 |
eCo Training Pack
| Type | Name | Size | Issue date |
|---|---|---|---|
|
|
eCo Training Pack
Version 1.1. Please uninstall previous versions before installing. NB The training pack is a guide. Openreach reserve the right to update the content at any time. You are advised to consult documentation on these product pages for further information. |
6.4 M | 21/03/2007 |
Customer Service Plan
| Type | Name | Size | Issue date |
|---|---|---|---|
|
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Customer Service Plan
Issue 13 |
258 K | 23/03/2010 |
