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Openreach


Number Portability

Geographic Number Portability and Non-Geographic Number Portability

This portfolio of services allows the end-user (a subscriber) of a number, taking a Publicly Available Telephone Service (PATS) to change their Communications Provider without changing their telephone number. There are four types of portability for the different number types:

  • Geographic Number Portability (01 & 02 numbers)
  • Non Geographic Number Portability (03, 05, 08 & 09 numbers)
  • Mobile Number Portability (07 numbers)
  • Personal Number Portability (070 numbers)

Number Portability is managed by BT Wholesale on behalf of BT Group; any Communications Provider wishing to enter into a Number Portability agreement with BT Group should contact their BT Wholesale account manager via http://www.btwholesale.com/

For more information on the legal/regulatory requirements and the industry agreed end-to-end process manuals can be found on the Ofcom site at http://www.ofcom.org.uk/telecoms/ioi/numbers/num_port_info/

For information on how Geographic Number Portability can be requested with a WLR or LLU installation please refer to the appropriate product handbook. 

For more information on this product please contact your sales and relationship manager.